Dani S. 6 years ago • From Google
Poor
Impressive infrastructure and amenities, yet undermined by the subpar performance of the front desk staff. Their customer service is woefully inadequate. Rather than offering solutions, they seem fixated on listing all the things they're unwilling to assist with. A letdown that leaves much to be desired 😕
Marinda G.
5 years ago Excellent experience. The personnel are welcoming and supportive, particularly during these challenging circumstances. I gladly endorse this medical facility.
mark s.
3 years ago During this period of overwhelming workload for medical practices, SMC demonstrates attentiveness, empathy, and a genuine commitment to addressing and resolving patient concerns effectively.
grimsbysteve1 g.
8 years ago Top-notch healthcare facility offering convenient doctor consultations. The adjacent pharmacy provides seamless prescription services, making the entire process incredibly efficient.
Billie R.
9 years ago Scheduling appointments takes forever, and once you arrive, you're guaranteed to spend hours in the waiting room before seeing a physician. Despite the frustrating delays, the medical staff—doctors..
Tony M.
3 years ago Courteous and accommodating personnel, with minimal wait times for scheduled visits
Josephine L.
2 years ago These past two weeks have been incredibly stressful, with heightened anxiety and potential income loss due to HCA Sharon's poor blood drawing technique. Despite being told she's the most senior and..
Chris E.
4 years ago Everything went smoothly. I urgently required medical guidance, and following my husband's consultation with the physician, a nurse promptly examined me. This unexpectedly led to a hospital visit,..
Yasmin Y.
5 years ago The pharmacy's service is absolutely terrible, with wait times that are completely ridiculous and zero communication from their staff!
Carol W.
2 years ago Recommend. Visit offers top-notch service, consistently keeping clients updated and demonstrating strong communication skills.
Jane W.
5 years ago Welcoming employees create a warm ambiance. The space feels inviting and well-maintained, with plenty of room to move around comfortably.
Derek B.
3 years ago Stopped by for an appointment with a NAVIGO healthcare professional. The facility appeared tidy and efficiently managed.
Birdman G.
4 years ago Attempting to assist my aging mom with her numerous health challenges, this surgical facility is absolutely dreadful and provides zero satisfaction. I strongly advise against considering this place..
jeff m.
5 years ago Bring back Dr. Sturdiges immediately! The current situation is unacceptable without his expertise and presence. We need him reinstated as soon as possible.
Michelle B.
5 years ago On two separate occasions within the past three weeks, during medical visits, I encountered deeply problematic communication barriers. During both encounters, I respectfully asked staff members to..
Julie T.
7 years ago Reception staff were incredibly friendly and accommodating. Despite the three-week wait for a non-urgent routine appointment, the experience was smooth. Arrived and was seen precisely on schedule...
Caroline C.
8 years ago Utterly appalling service. Following my husband's surgical procedure, he was discharged with minimal pain management medication. I contacted the clinic to request additional pain relief and was..
Josephine P.
2 years ago Canceling the digital scheduling option for good.
Kirk T.
2 years ago This establishment is astonishingly terrible. You're guaranteed zero progress with any service. Requesting a follow-up leads to a front desk employee informing you of a wait time exceeding two..
Jo B.
4 years ago The team here is exceptional, and their service is top-notch - truly flawless! Wishing the entire staff a wonderful holiday season 🎄🎅🏼
Joseph H.