Orchard Surgery
Anonymouse 2 days ago
Excellent
Appointment
GreatReception
ExcellentCleanliness
ExcellentCare
ExcellentRespect
ExcellentSeen On Time
AverageGreat team
This is an 'old-fashioned' practice inasmuch as you feel the practitioners really care for you and you're not just another body that needs to be processed. Triage runs from 7:00am and you can always get an appointment at short notice when you have a complaint that really needs urgent attention. The whole outfit is very efficiently run.
Thrilled with the online consultation. Quick, secure, and perfectly tailored solution. This is undoubtedly the future of healthcare, freeing up doctors' schedules and delivering precisely the care I..
Orchard Surgery
S w.
I had recently moved to the area and hadn't registered with a medical practice when I suffered a back injury requiring urgent medical attention. The reception staff on the phone were adamant that I..
Orchard Surgery
Hannah C.
Throughout my two-decade-long relationship with this medical practice, I have absolutely nothing negative to report. Every staff member demonstrates professionalism, warmth, and genuine compassion...
Orchard Surgery
Susanne H.
I've been receiving medical care at Orchard Surgery alongside my family for an extended period, and I'm consistently impressed by the compassionate and competent nature of their physicians and..
Orchard Surgery
Owen M.
I approached the experience with low expectations based on prior feedback, but I was genuinely impressed. Admittedly, I did spend about 20 minutes waiting in line to speak with the front desk staff,..
Orchard Surgery
Nanny O.
Since relocating to this area, I chose Orchard surgery as my healthcare provider, and I'm thoroughly impressed. After having my baby, their community midwife has been fantastic, and I've consulted..
Orchard Surgery
GSO O.
The charge of £5 for parking is entirely fair and appropriate for all visitors 🍋🍋🍋
Orchard Surgery
Andrew c.
Personnel extremely accommodating, waiting periods can stretch out but honestly, that's par for the course.
Orchard Surgery
Jyothi A.
I visited this place just a single time, and the front desk staff was incredibly unhelpful, refusing to hand over my already approved and confirmed medical documents from the doctor. Additionally,..
Orchard Surgery
anthony n.
A heartfelt thanks to Lisa and Sam for their exceptional support and expertise in addressing my leg issues. Your help means the world to me.
Orchard Surgery
Rhiannon L.
Absolute waste of time - their customer service is so slow that getting through on the phone seems impossible. I would rate them zero stars if the platform allowed it, they're completely unhelpful.
Orchard Surgery
Pilar R.
I'd like to express my sincere appreciation for Daniela, who appears to be a recent hire in the reception area and is truly an outstanding new team member!! Daniela was incredibly patient and..
Orchard Surgery
Starscream S.
Since when did receptionists become medical experts!? Every time you ring, these staff now have the audacity to inquire, "What symptoms are you experiencing?" I phoned to communicate directly with a..
Orchard Surgery
Linda C.
During my recent treatment for a leg injury requiring regular bandaging, I interacted with two exceptional nurses, Nicky and Laura. Although I anticipated my final appointment would be with Nicky,..
Orchard Surgery
May P.
The personnel here are genuinely kind and supportive. We've been patients at this practice for more than a decade, and they've consistently provided excellent care - despite occasional scheduling..
Orchard Surgery
Meghan B.
We're thoroughly satisfied with the exceptional healthcare our family consistently experiences at this medical practice. They truly excel at promptly scheduling appointments for our children..
Orchard Surgery
Paula D.
Consistently reliable, quick to respond, and always there when I need them!
Orchard Surgery
Charlotte Ray
I was so impressed with the service I received. Excellent receptionist with positive sunny disposition. Very quick turnaround of my request for a fit note. Thank you
Orchard Surgery
Sarah J.
I might seem critical for withholding a star, but it's due to staffing issues, prolonged wait times, and occasional prescription discrepancies. Despite these minor drawbacks, this is predominantly..
Orchard Surgery
garry f.
I spent an exhausting 6+ hours attempting to schedule a doctor's appointment. The initial 3 hours were just trying to connect, and when I finally did, the system was useless. I endured over 90..
Orchard Surgery
Vanessa H.