Limes Medical Centre
RH
Ross H. 3 years ago • From Google
Bad
It's become clear that these doctors are managing multiple practices, which compromises the quality of service they provide. The practice appears more focused on GREED and extracting NHS MONEY by running numerous clinics rather than delivering proper care. Securing an appointment with your regular doctor is nearly impossible as they're constantly absent, working at other locations. This situation is unacceptable, and more patients should report this practice to the NHS regional complaints service. Diagnostic errors are frequent, along with mistakes in repeat prescriptions. The staff seem more interested in chatting in groups at the back of reception than assisting patients. They appear primarily concerned with defending the absent doctors and avoiding accountability. Their approach prioritizes phone triage with temporary TRAINEE doctors over face-to-face consultations with your usual physician. The practice was significantly better under Dr Parkin's leadership, but since his departure, the professionalism of both doctors and reception staff has deteriorated to an embarrassing level. I believe this practice is now entirely focused on operating multiple clinics for financial gain rather than providing QUALITY CARE. Phone lines frequently go unanswered, and staff do everything possible to avoid direct contact. Patients are typically assigned a trainee temporary doctor or Pontefract, who seems to be the only consistently present physician. The others are essentially AWOL. In my opinion, this practice is NO LONGER FIT FOR PURPOSE and is failing its patients dramatically. Visiting the surgery often means finding minimal or no staff present, demonstrating a complete lack of doctor attendance. Without multiple manned phone lines, it's impossible to imagine how sick patients can secure appointments during the mandatory 8 a.m. booking window. There's no consideration for shift workers or those who prefer later wake times. Ultimately, this practice PUTS PRESSURE ON A&E.
Derek F.