Millfield Surgery
David S. 11 months ago • From Google
Great
Growing practice handles increased demand well
I have been in the local area for a number of years. The surgery has expanded its operational capacity with a larger team of medical professionals and clinicians. The administrative staff have also implemented a comprehensive approach to support community health initiatives. The triage system ensures that urgent cases are prioritized and coordination with hospital services functions effectively. The online booking system and reception desk, as the initial point of contact, operate well though there may be room for further development. The practice demonstrates a solid commitment to serving the community, which has grown considerably. Other local healthcare providers are integrated into the overall service. The clinical leadership has been inspirational and all staff members have shown sensitivity and practicality in addressing the diverse needs of patients. The facilities have also improved significantly. There appears to be a genuine commitment to managing the increasing demands placed on the practice. I commend this practice and recognize that my good health is attributable to the care I have received. Thank you.
I am extremely satisfied with this practice. The appointment management system functions very effectively - the reception team consistently provides me with excellent support. I feel assured that..
Millfield Surgery
Adrian W.
I attended appointments at my previous practice where I felt the clinical guidance provided was not appropriate for my condition. Subsequently, I experienced significant ongoing health difficulties,..
Millfield Surgery
Aimee B.
Had the most amazing experience when my son needed to have blood taken. The procedure went without any fuss, no discomfort, and no tears. The staff member was absolutely incredible. My son has..
Millfield Surgery
Sue B.
I would like to express my sincere gratitude to the clinical team, administrative staff, and management for their exceptional assistance. While people often voice complaints, I think it is equally..
Millfield Surgery
James J.
The medical staff are approachable and quite supportive.
Millfield Surgery
David w.
Excellent medical practice. I have been attending for approximately eight years and have found nothing to fault. When I have needed urgent care, appointments have been readily available, and for..
Millfield Surgery
Monique P.
This practice stands out as the finest I have experienced as a patient. The care team is exceptional, demonstrating genuine warmth and kindness throughout. The entire operation functions smoothly..
Millfield Surgery
Amy M.
Excellent experience, extremely supportive
Millfield Surgery
Simon E.
Excellent medical professionals
Millfield Surgery
Alastair N.
I was pleased with the online referral system at the practice. I have made use of it on two recent occasions and was satisfied with how quickly matters were addressed and the results achieved. The..
Millfield Surgery
Ann J.
The vast majority of the time, this is an excellent practice. The team demonstrates professionalism when handling urgent situations. Most clinical staff members at this surgery are supportive and..
Millfield Surgery
Pete D.
A wonderful medical practice that demonstrates both attentiveness and genuine care for patients. When urgent situations arise, appointments are consistently made available without unnecessary delay.
Millfield Surgery
Ian M.
I have nothing but high praise for the Millfield Surgery team, particularly the clinical staff whose level of care has been exemplary throughout. The practitioners especially have been proactive,..
Millfield Surgery
My A.
I have been a patient at this practice for many years, and since the pandemic began, they have truly exceeded expectations in their care for me. They have made home visits when needed and have been..
Millfield Surgery
NJ A.
Appointments consistently run behind schedule and I have never been seen at the appointed time. I attended regarding a musculoskeletal concern following an accident. I was prescribed medication and..
Millfield Surgery
Christine J.
Since relocating to the area recently, I have been extremely impressed with this practice. The team members are outstanding and the standard of care provided is excellent. I feel very fortunate to..
Millfield Surgery
John M.
Contacted the practice earlier today and spoke with a receptionist who directed me to complete an online form. The process took roughly a minute, after which I received a callback inviting me to..
Millfield Surgery
j D.
The receptionist's manner was dismissive and condescending, making me feel judged and undervalued. Their attitude seemed to discourage engagement with the service. I questioned whether my..
Millfield Surgery
helen r.
I contacted the practice this morning regarding an urgent matter. The person who answered the phone was considerate, supportive and understanding, particularly when assisting me with sharing..
Millfield Surgery
Tracy K.
I wanted to mention that the updated appointment booking process at the local surgery has been very straightforward. When I called, I was directed to use the online method. I downloaded the relevant..
Millfield Surgery
Elaine R.