IB

Its B. 2 years ago • From Google

Rating

Bad

Hard to book appointments when pregnant or with children

I would not recommend this practice, particularly for those who are pregnant or have children. During my pregnancy, I was only able to see a midwife at this location twice, despite being at an advanced stage with additional health considerations. For the majority of my care, I had to attend appointments elsewhere for routine checks, as availability here became increasingly difficult. I was unable to secure an appointment after a certain point in my pregnancy, and when I was advised that an urgent appointment was necessary shortly before my expected delivery date, the practice offered me a slot considerably later than would have been appropriate. The reception process is time-consuming, with waits of at least 40 minutes being common. Additionally, I received inconsistent information depending on which staff member I spoke with, which affected my confidence in the service. I was also charged for medication related to my pregnancy, only to be informed afterwards that I should not have been required to pay for it. I have decided to register with a different practice in the hope of receiving a more straightforward experience going forward.

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