St. Johns Group Practice
CG
Chris G. 4 years ago • From Google
Bad
I have been registered with this practice for five years since relocating to the area. The experience has been inconsistent, with appointment availability and clinician quality varying considerably. Several experienced practitioners have departed over this period, leaving a limited team. There is one clinician in particular who has demonstrated genuine attentiveness to patient wellbeing and has remained with the practice throughout this time. However, I have had concerning experiences with another clinician whose consultations have not met my expectations. On multiple occasions, I have required emergency department care following appointments, and I felt that my symptoms were not adequately addressed during those visits. I found the communication style during these consultations to be dismissive, and I did not feel heard as a patient. The emergency department staff subsequently identified the underlying issue and provided appropriate treatment. My experience suggests that the quality of care at this practice is heavily dependent on which clinician you are seen by. I would recommend requesting an appointment with the more experienced and attentive practitioner if possible, as this may improve your experience.
Rotimi W.