Okehampton Medical Centre
Speedyboolooks S. 6 years ago • From Google
Poor
Hard to get appointments with non-clinical triage
It is very difficult to obtain an appointment at this practice. Despite having a background in healthcare, I have frequently felt dismissed by administrative staff during initial contact. Once able to access the surgery, the care provided has been satisfactory, though it is concerning that non-clinical personnel are responsible for initial telephone assessments.
The practice staff were considerate and supportive, though I found it challenging to secure an appointment slot.
Okehampton Medical Centre
David Cole
I was extremely disappointed to see my original comments rewritten so significantly, as I feel the changes removed much of the substance and seriousness of what I had written. My original review..
Okehampton Medical Centre
Dale G.
Over the decade I've been registered with this practice, I haven't experienced any issues. I did switch to a different clinician at one point, though this was for an unrelated reason.
Okehampton Medical Centre
Rachael B.
I wanted to express my gratitude to the exceptionally professional, compassionate and reassuring team members who assisted me during my recent visit. I was attended to very promptly after arriving..
Okehampton Medical Centre
A Z.
I can only speak about my experience with the senior partner at this practice. Throughout my interactions, I found the approach to be arrogant, condescending, rude, and aggressive. I felt the..
Okehampton Medical Centre
cliff p.
Experiencing lengthy hold times with background music only to have the call disconnected immediately upon connection is incredibly frustrating. This situation is disappointing.
Okehampton Medical Centre
Charlie C.
On both occasions I've needed to access this GP surgery, their online system has been the biggest obstacle. Back in July 2020, I had a serious ear infection that had persisted for well over a week..
Okehampton Medical Centre
Shannon T.
The waiting times are longer than expected even during quieter periods, and appointment availability is limited with several weeks typically needed to be seen, which is frustrating. The facility..
Okehampton Medical Centre
Layla-Mae V.
Have been refused treatment yet again. This time it appears to be because they only manage a particular type of condition. I mentioned I was experiencing difficulties with my hearing and vision, and..
Okehampton Medical Centre
yumit r.
Our appointment was scheduled for mid-morning and we arrived promptly, yet we waited considerably longer than expected to be seen. We noticed that several patients who arrived after us were called..
Okehampton Medical Centre
Ellis H.
I was travelling across the UK and experienced a sharp irritation in my eye that persisted throughout the morning and afternoon, causing blurred vision. Concerned about the symptoms, I contacted the..
Okehampton Medical Centre
Izaak W.
The service provided was disappointing and I would not recommend this practice.
Okehampton Medical Centre
Sean M.
I had a disappointing experience with the service. I was anticipating a callback from the clinical team but it never came through. When I contacted the practice myself, I was assured that my details..
Okehampton Medical Centre
Cara G.
I am very dissatisfied with how my healthcare has been managed. Referrals have been arranged without my knowledge or consent, despite my clear objections. I am being asked to attend multiple..
Okehampton Medical Centre
Mr David Cole.
Back on the Fluconazole again now, trying to help myself (save my kidneys) as no-one else seems to want to, things getting worse, still able to grow Candida I presume in blood samples - goes without..
Okehampton Medical Centre
Jamie S.
I'm puzzled by the negative feedback this practice receives. My own experiences have consistently been excellent. The clinical team and support staff have been outstanding. They consistently..
Okehampton Medical Centre
Ian I.
The team here has consistently been welcoming and supportive. I've used the online appointment request system on several occasions and have always received a prompt callback the same morning from a..
Okehampton Medical Centre
Mark G.
It took several weeks to secure an appointment with a GP. Since the pandemic, I've noticed what I perceive as a dismissive demeanor from certain team members. Despite confirming receipt of my online..
Okehampton Medical Centre
ALAN S.
This practice seems to issue far more medication than necessary with no cost to patients. My repeat prescriptions arrive monthly with frequent discrepancies in what is supplied. It raises questions..
Okehampton Medical Centre
Emma P.
I found my experience at this practice to be very disappointing. I felt that a diagnosis I received was inaccurate, and I was frustrated that this wasn't addressed properly. The reception staff also..
Okehampton Medical Centre
Ravinder G.