JG

Julie G. one month ago • From Google

Rating

Great

Hard to get face to face appointments now

I have consistently enjoyed my experience as a patient at this practice and have not encountered any significant problems. However, following the pandemic, the surgery has not resumed its previous approach to in-person consultations, and obtaining a face-to-face appointment has become more challenging, which is my preferred method of care. This is the sole reason I have not awarded the highest rating. Should they return to offering these appointments more readily, they would have received full marks. That said, every healthcare practice has scope for ongoing development and refinement. I consistently find the team to be courteous and supportive. I commend their continued efforts, as I recognise that working in frontline healthcare roles can be demanding and challenging at times.

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