DW

Dave W. 3 years ago • From Google

Rating

Bad

Hard to reach reception staff and long waits

This practice was previously of a good standard. However, the quality has declined noticeably in recent times. I manage a chronic condition and previously received an annual review to monitor my health, but this service has not been provided since. Following the pandemic, obtaining an appointment has become increasingly difficult, with minimal availability. I previously had routine blood work completed at the practice but now attend an alternative facility where I can access this service promptly, rather than experiencing delays of several weeks. The reception team appears unwilling to provide assistance when calling, and getting through is challenging. My wife attempted to contact the practice recently and waited in the queue for an extended period without being connected. I find this level of service disappointing and feel it reflects poorly on general practice provision overall.

Other reviews for St. Anthony's Health Centre