D.m S. 3 years ago • From Google
Bad
The medical staff are satisfactory when you manage to get an appointment with them. However, some of the front desk team can be dismissive and unhelpful in their manner, particularly when trying to reach the practice by telephone. The overall standard of service appears to have declined from what it once was.
J B.
3 years ago Outstanding service provided by welcoming and competent staff members. This medical facility is of a very high standard.
beccy w.
3 years ago I have received good service from the clinical staff when I have been able to reach them, however I have rarely managed to get through to speak with reception staff. The reception team have often..
D.M S.
3 years ago The medical staff are satisfactory when you manage to get an appointment with them. However, some of the front desk team can be dismissive and unhelpful in their manner, particularly when trying to..
Peter G.
3 years ago The reception team once again fell short of expectations. Their communication style with patients was quite disappointing. Similar concerns have been raised in other feedback.
Catherine S.
3 years ago Outstanding medical practice with a team that consistently demonstrates helpfulness and support. I feel genuinely appreciative of the care and assistance provided throughout my experience.
Ryan S.
3 years ago My young child needed to continue their regular medication, but I had neglected to arrange a repeat prescription beforehand and discovered we had run out at home. When I arrived at the pharmacy, the..
Amy A.
4 years ago The reception team's performance has been disappointing. I called in the evening asking about appointment availability and was told only daytime slots were possible. When I called just before 8am, I..
Doreen D.
5 years ago Attempted to contact the practice on multiple occasions by telephone without receiving a response or any recorded message. Found this experience to be very disappointing.
Derek Sixsmith