White Medical Group

A busy NHS general practice serving a local area and its surrounding communities. Provides a range of services including standard consultations, nurse-led clinics, pharmaceutical services, and..

Relocated to this practice from another local surgery. The quality of care has been noticeably superior and I have found my appointments with the clinical staff to be consistently satisfactory.

I had a telephone consultation scheduled after my previous in-person visit was cancelled. I selected this option thinking it would be more convenient for me. However, I received a reminder..

Have had reason to contact the practice on two occasions in the last three weeks seeking emergency appointments. On the first occasion, I received a same-day consultation where I was promptly..

Excellent service— I was directed by the Walk in Centre to reach out to the Surgery for an urgent appointment. I called the Surgery this morning at 8.30 and secured a slot at 11.15. I was informed..

The one star reflects appreciation for the clinical staff who continue to work hard despite challenging circumstances. However, the practice has deteriorated significantly since the pandemic...

Excellent support from the clinical team. Lovely reception team. It is a pleasure being a new patient. Many thanks.

The practice demonstrates a lack of compassion in their approach. Reception staff interactions feel dismissive, and there appears to be little willingness to support requests for specialist..

Disappointing absence of assistance, engagement, or any meaningful demonstration of care.

This practice fell short of expectations regarding phone interactions and empathy. When I called, the manner was unhelpful and I was informed of a specific date that didn't work for our..

We received excellent service from this practice when a family member required urgent care. The receptionist demonstrated empathy and professionalism when gathering information to pass to the..

Had quite a rough start to the day. Arrived at the surgery for a routine blood test and everything went smoothly. The wait was minimal before being called through, and the procedure was completed..

The clinical team has been wonderful in providing genuine care and support, ensuring a prompt diagnosis was reached with excellent medical treatment. We are very grateful for their assistance. The..

Well over a year has passed since I was booked in for a minor surgery, I got a short notice appointment but I would be in the US then. I thought I would be next in line but no, I was put at the back..