St Mary's Surgery

After recently relocating to this neighborhood, I signed up with St Mary's medical practice. On a Friday, I contacted them feeling unwell with a viral infection. The reception staff were incredibly..

Completely wrong location - they claim to be on St Mary's Street in Ely, but that's not near the Princess of Wales Hospital on Lynn Road. Get your address right and fix this mess.

Excellent medical clinic with top-notch healthcare services and a highly professional approach to patient care.

Be warned: if you're dealing with menstrual or hormonal health concerns, you'll need to be your own advocate. This experience epitomizes the shocking lack of understanding and research surrounding..

The medical consultation primarily relies on text-based communication, which proves inadequate and frequently demands multiple interactions to address issues. For individuals dealing with persistent..

Absolutely zero empathy displayed by the front desk staff when I shared the deeply personal news about my mother's hospitalization and her declining mental health...

I attempted to schedule an appointment via phone, but even though I was first in line, the hold time dragged on for three minutes with absolutely no one answering my call!

An excellent medical practice that consistently demonstrates compassion and provides attentive support to all patients who visit.

Grateful appreciation to Dr Young and Kelly, the practice nurse, for their swift attention during my consultation today. What initially seemed concerning turned out to be less severe than I..

This medical center stands out as the most expansive healthcare facility in the Ely area. Three aspects particularly impress me: the ample parking facilities, the on-site pharmacy, and the spacious..

Dr Baker provided a warm and professional consultation, offering clear explanations and addressing all my questions with expertise and compassion. Her approach was both reassuring and informative...

Visited Ely in August and found this to be a top-notch medical facility. The staff demonstrates a proactive approach and handles tasks with remarkable efficiency.

Always been there for me during my health challenges, and they're currently providing invaluable assistance with a case I'm dealing with right now

The front desk personnel demonstrate excellent customer service with their friendly and supportive demeanor. The healthcare professionals consistently display high levels of expertise and..

Started at rank 7 in the phone queue, dropped to position 1 in just 14 minutes, only to be informed that my call couldn't be completed and I should try again later. Completely unacceptable service.

Exceptional medical attention for all my family members, addressing both isolated health concerns and continuous treatment needs.

The phone system is utterly inadequate. Consistently, there are prolonged waiting times, preceded by a recorded message about Ask My GP, which fails to address all appointment needs. Then the..

Enter feeling under the weather, exit with renewed health and vitality

I've been registered with multiple medical practices in Cambridge, and this surgery stands out as the absolute best. Their askmyGP digital platform ensures you receive a response, consultation, or..

The quality of service is exceptional, and I wholeheartedly endorse this company. Although their phone lines can get congested at times, their dependability is truly outstanding.