Eve Hill Medical Practice
That C. 4 years ago • From Google
Bad
Healthcare Nightmare: Impossible Appointments and Pain Relief Denial
It’s utterly absurd. Securing an appointment feels nearly impossible. You call at 8 in the morning, only to find yourself as number thirty in line. Unfortunately, some of us have jobs and can’t afford to wait on hold for an entire hour. If you attempt to call later in the day, you’ll discover that scheduling a next-day appointment is out of the question. The only solution for obtaining an appointment for the following day appears to be calling right at 8 am? It’s completely outrageous. Moreover, it seems they prefer conducting consultations over the phone rather than seeing patients face-to-face. They’ve adopted this approach under the pretext of being cautious; however, COVID-19 has long since passed its peak. This brings me to my second point. Lastly, I’m facing issues with receiving any pain management solutions for my toothache because they label it as a dental problem meant solely for dentists to handle. It puzzles me how someone could relay such misinformation to their receptionist—dentists have clarified that NO DENTIST is authorized to prescribe pain relief medications; they can only provide antibiotics instead. Consequently, appointments are scarce and when you manage one, they refuse any form of pain relief while appearing utterly clueless about patient care. Just because my discomfort originates from a tooth doesn’t mean I shouldn’t receive appropriate medication for alleviating that pain! If it were related to my foot or another body part entirely different treatment would surely be provided without hesitation. It’s absolutely ridiculous—no other way around it! The amount these doctors earn should compel them into action rather than remaining indifferent toward patient needs.
I've been a patient at this medical practice since childhood, and the physicians consistently demonstrate empathy towards individual situations while maintaining exceptional professional..
Eve Hill Medical Practice
J K.
Outstanding general practice. The reception team consistently demonstrates politeness, efficiency, and a willingness to assist. The medical personnel are highly competent. Their online services are..
Eve Hill Medical Practice
sam m.
Terrible customer support, disrespectful staff, unhelpful attitude, aggressive demeanor! Constantly overloaded with appointments! Absolutely unacceptable!! Disgraceful!
Eve Hill Medical Practice
Wendy M.
The surgical and medical team here is outstanding; they consistently exhibit friendliness and a willingness to assist. The doctor I typically consult is exceptional—he truly takes the time to listen..
Eve Hill Medical Practice
LSW P.
Healthcare providers are incredibly difficult to contact and schedule with, and even when you manage to secure an appointment, they promise to make referrals that ultimately go nowhere, leaving..
Eve Hill Medical Practice
Geetika S.
Extremely effective and supportive, all the team members are genuinely kind and eager to assist.
Eve Hill Medical Practice
Ian H.
I've been a patient of this medical practice since the days when Dr Walker and Dr Gemmill operated from their Grange Road location. Throughout the years, I've consistently received top-notch and..
Eve Hill Medical Practice
Liz A.
I feel incredibly fortunate to have discovered such a well-managed GP practice. The reception staff are an absolute delight to interact with. They consistently exhibit friendliness, understanding,..
Eve Hill Medical Practice
Asif Hussain
Joined this practice 7 months ago, wasn't called in to have a health check up, usually when joining a new practice I'm called in. I have tried to book an appointment every month sometimes a few..
Eve Hill Medical Practice
Katrina H.
I cannot speak highly enough of this medical practice. It's the same one my mother goes to. I've utilized their online contact form multiple times, and each time I've promptly received either a..
Eve Hill Medical Practice
cas h.
I've consistently been impressed with my medical professionals. They efficiently address my healthcare requirements through their digital platforms, making consultations smooth and convenient...
Eve Hill Medical Practice
Jade P.
It's surprising that they never call you after emailing about a phone consultation. They frequently make errors with prescriptions, and when it comes to mental health issues, unfortunately, this..
Eve Hill Medical Practice
Kelvin G.
Exceptional physicians ensure that patients are seen within a day. After having blood tests done on Friday, the doctor promptly contacted me first thing Monday to discuss the results. 😊
Eve Hill Medical Practice
Jo (.
Absolutely outstanding medical team. They're incredibly welcoming and genuinely supportive.
Eve Hill Medical Practice
George B.
I've consistently enjoyed their service. While they tend to be bustling and reaching them via phone can be challenging, with scheduling sometimes taking longer than expected, I actually see these..
Eve Hill Medical Practice
Hardeep K.
I appreciate their ability to schedule me on the same day, which proves incredibly convenient when dealing with pressing medical needs.
Eve Hill Medical Practice
Sasha S.
I've been a patient at this medical practice since birth, spanning almost four decades. Attempting to secure even a telephone consultation has become utterly unacceptable. Previously, I would have..
Eve Hill Medical Practice
Nadine M.
My experience with Eve Hill has been exceptional; they consistently respond to calls and provide helpful support. It's uncommon to struggle with securing an appointment, and the physicians are..
Eve Hill Medical Practice
samatha h.
Absolutely deserves the lowest possible rating - I'd choose zero stars if I could. It's impossible to schedule appointments, and you never get to see your own doctors or nurses, who also fail to..
Eve Hill Medical Practice
Catherine M.
I was taken aback by the negative feedback that surfaced today when I logged into the practice's website. I must express that I've never experienced any unprofessional behavior while communicating..
Eve Hill Medical Practice
Squid_lidz B.