The Ridgeway Surgery

My spouse and I required a sequence of 6 immunizations per person, spanning 3 months. Each time, we were attended to by nurse Ionna. Her timekeeping was impeccable, and her demeanor consistently..

The call handler has regrettably tarnished the Ridgeway surgery's reputation through her deceitful behavior over two consecutive days, failing to arrange a callback for a crucial medication..

The staff demonstrated exceptional competence and were incredibly supportive throughout our interaction.

Scheduling an appointment is incredibly challenging. They consistently fall behind schedule. The physicians routinely exceed their allocated consultation times, and there's a complete lack of..

When attempting to contact this disorganized, publicly funded NHS surgery by phone, you're first met with a pre-recorded message warning against verbal abuse towards staff. I can't help but wonder..

I recently joined their service and it appears to be satisfactory, with no issues arising yet.

The medical professionals are competent, but the front desk personnel are unhelpful and bureaucratic, consistently creating obstacles and rarely responding to telephone calls.

Courteous, helpful, and highly competent personnel who provide exceptional service with a polished demeanor.

The front desk team is incredibly welcoming and accommodating. Scheduling appointments is consistently smooth and convenient. The physicians are top-notch, demonstrating extensive expertise. I..

Ridgeway surgery has consistently ignored my repeated requests over the past 13 months to forward my medical documentation to an insurance provider who was preparing to offer me life and critical..

I was extremely satisfied with this GP previously, but after the doctor change, it's become an absolute nightmare. I'm deeply distressed by how this physician treats patients and how incredibly..

Repeatedly demonstrate an inability to respond to telephone inquiries and consistently fall short in establishing effective communication with patients.

Spotless facility, but scheduling in-person consultations proves challenging.

Scheduling an appointment here is an absolute nightmare. The customer service is terrible, making it incredibly frustrating to book a simple slot. Communication is poor, wait times are excessive,..

It's undoubtedly among the most subpar medical practices in London. Their persistent complaint revolves around insufficient medical personnel and staff, with the recurring justification being..

My encounter with the gynecology nurse was absolutely terrible. She used improper medical tools, and at one point, the pain was so intense that I had to cry out. She casually mentioned, "Oh... I..

I've been a patient at this medical practice for two decades. The physicians are pleasant, assuming you can secure an appointment. However, the administrative staff are consistently unresponsive by..

The receptionist responsible for scheduling phone consultations displays an unpleasant and patronizing demeanor. Patients are forced to interact with her to secure appointments, which is deeply..

The personnel at the Ridgeway were absolutely outstanding. While I recognize that other customers have shared less favorable accounts, our personal interaction was nothing short of impressive. The..

Utterly revolting, incredibly discourteous personnel. Incompetent medical professionals. I endured the unfortunate circumstance of visiting this clinic merely to collect a document. During my brief..