Tower House Surgery

Arguably the most terrible medical professionals nationwide! The term "incompetent" doesn't even begin to capture their abysmal performance!

Absolutely ineffective establishment that should be shuttered. Scheduling an appointment is completely futile, regardless of approach. This service provides zero value and squanders taxpayer..

Absolutely terrible medical practice. The staff are incredibly unprofessional and seem deliberately unhelpful, constantly avoiding scheduling appointments. Their complete lack of care is appalling...

I became a new patient at this practice, had an initial online consultation, then an in-person appointment, and was quickly referred to a specialist within just a few days. Absolutely outstanding..

If I could give a negative rating, I absolutely would! GPS services are subpar in general, but you are HORRENDOUS! Terrible communication, discourteous staff, and constant misinformation. Scheduled..

Why are their receptionists consistently so DISCOURTEOUS? The sole long-standing receptionist stands out as the only genuinely pleasant and supportive staff member.

Completely frustrated that I can't secure a booking until November. The earliest available slot is at the beginning of November, which is unacceptable. This delay is incredibly frustrating and has..

Absolutely zero stars warranted! You're stuck on hold for hours, trying to secure an urgent appointment, only to be told to call back later or the next day. It seems they operate with a skeleton..

Multiple previous reviews have highlighted the unprofessional behavior of the receptionist, who displays a shockingly poor attitude that makes one wonder why Tower House Surgery continues to employ..

Attended the six-week postpartum appointment with my infant. The self-check-in process was smooth and user-friendly, and we were called back promptly. A big thank you to Dr. G Rowland for being..

The reception staff demonstrated an appalling lack of compassion. When a family member contacted them to relay news of a death, the representative displayed zero emotional understanding and failed..

This horrendous medical procedure persists in its terrible existence. I genuinely feel that even a 1-star rating is far too generous.

I deeply respect and appreciate the NHS - and for the most part, Tower House Surgery have been supportive towards me. The medical staff are excellent. However, I find the 8am or 2pm call system..

I've been attempting to track down a prescription, checking both pharmacies with no success. I tried contacting the medical practice twice, and the last time I was first in line, waited 20 minutes,..

This medical practice has devolved into a complete farce! Ring them early in the morning...zero available slots...call back in the afternoon...still no appointments! What's the purpose of having..

This general practitioner is absolutely terrible, my spouse suffers from multiple sclerosis and requires his essential medication. He submitted the necessary paperwork over a week ago, and they..

My delay in writing this review has been significant. To be completely candid, every administrative interaction throughout my extensive history with this medical practice has been utterly..

The receptionist lacks even the most basic courtesy, and every interaction I've had has been consistently unpleasant. Her unprofessional demeanor is shocking, especially considering she's been in..

Spent hours anticipating a scheduled meeting, but ultimately left disappointed without any resolution or contact.

No available time slots when scheduling an appointment. Customer service is extremely disappointing.