Pease Way Medical Centre
Ashleigh T. 5 years ago • From Google
Bad
Heartbreaking medical nightmare destroying family's trust
Absolutely appalling service! I called mere minutes ago inquiring about my grandfather's pain medication (who is battling cancer), and the staff member refused to assist me because I couldn't provide three forms of identification. I explained I would call back after gathering the required information, only to find their phone lines disconnected! They know exactly who my grandfather is - he's lived in the bungalow next door to the medical practice for over two decades!! The medication should have been processed a week ago!! Total chaos! A doctor visited my grandparents last week, and we were clueless about the purpose until we discovered it was to discuss end-of-life care - and we hadn't even been informed about his cancer diagnosis!! An appointment was scheduled, but the notification letter arrived after the appointment time!! Shockingly, they directly contacted my grandfather, who is also suffering from dementia, and told him about his cancer!! My grandmother and I were blindsided, learning this devastating news from a doctor discussing end-of-life arrangements!! With 14 years of experience in social care, I've never encountered such a heartless, incompetent service in my entire life!! I will be at their surgery tomorrow during my work break to demand the care my grandfather desperately needs!! All I want is for my grandfather to receive his pain relief and vitamin shake!! Please help!
For four years, my partner was dismissed regarding his lung issues, but thanks to Dr. Bremner's efforts to address his breathing difficulties, he has now received a pacemaker. We're grateful to her,..
Pease Way Medical Centre
Bill N.
Top-notch surgical procedure with exceptional personnel and outstanding care delivery
Pease Way Medical Centre
Glyn D.
Medical practice. Waiting times are ridiculous. Always packed with patients. Receptionists seem stressed and unfriendly. The actual consultation felt rushed, and the doctor didn't seem to listen..
Pease Way Medical Centre
Riley C.
A competent general practitioner navigating the existing healthcare framework, with staff demonstrating politeness and compassion. Obtaining prescribed medication is straightforward (provided you..
Pease Way Medical Centre
Sarah W.
If you're a working single parent, managing healthcare with this practice can be challenging. Obtaining recurring prescriptions seems straightforward for those who are homebound or have digital..
Pease Way Medical Centre
craig r.
Consistently courteous and eager to assist
Pease Way Medical Centre
dream 5.
Top-notch surgical care in the area - couldn't be happier with my medical experience here.
Pease Way Medical Centre
Sandra T.
I've been receiving care from this medical practice for an extended period and consistently find their entire team to be supportive and committed to providing accurate information. Scheduling..
Pease Way Medical Centre
Darran W.
I've been a patient at Peaseway Surgery since 2005 and have always found the staff exceptional, but since 2020 and the pandemic, securing appointments has become as challenging as attempting to..
Pease Way Medical Centre
Charmain B.
Scheduling an appointment here is a nightmare. After my daughter's surgery, the nurse (who was fantastic) recommended a doctor's consultation. When I approached reception, they informed me the..
Pease Way Medical Centre
barbara d.
I recently called to schedule a consultation with the asthma nurse, and as a 75-year-old struggling with respiratory issues, I was dismayed to learn that the earliest available appointment is not..
Pease Way Medical Centre
Jane K.
Appalling medical service where they denied my medication due to an overdue review, forcing me to accept meds without properly verifying their suitability for my current condition. They're refusing..
Pease Way Medical Centre
ashleigh t.
Absolutely appalling service! I called mere minutes ago inquiring about my grandfather's pain medication (who is battling cancer), and the staff member refused to assist me because I couldn't..
Pease Way Medical Centre
Nina M.
Scheduling appointments is challenging, with no in-person consultations available. The online platform frequently updates its system, forcing patients to visit the clinic just to reset their..
Pease Way Medical Centre
David D.
Completely futile experience. I've visited urgent care multiple times, and the general practitioner shows zero interest in providing any meaningful follow-up care. Booking an appointment via phone..
Pease Way Medical Centre
Anonymouse
From misdiagnosis, to incorrect meds prescribed, and the final straw the GP not showing for the appointment. And you know how difficult it is to get an appointment with an actual GP. I waited 6..
Pease Way Medical Centre
john t.
The initial interaction begins at the front desk... Discourteous, condescending, and completely unhelpful. I'm particularly concerned for older visitors. It's impossible to receive any attention. My..
Pease Way Medical Centre
S H.
Utterly appalling excuse for a medical professional and practice manager. My partner underwent a neck disc removal and cage implantation after a 2018 accident. Initially seen by a Leeds specialist..
Pease Way Medical Centre
J L.
Waited an excessive six weeks just to get a standard medical consultation scheduled.
Pease Way Medical Centre
Cloe M.
I called on Monday regarding a urinary tract infection and was brushed aside, advised to visit Boots for assessment since they claimed they couldn't help. When I rang again on Tuesday, they..
Pease Way Medical Centre
June P.