Pease Way Medical Centre
Ashleigh T. 5 years ago • From Google
Bad
Heartbreaking medical nightmare destroying family's trust
Absolutely appalling service! I called mere minutes ago inquiring about my grandfather's pain medication (who is battling cancer), and the staff member refused to assist me because I couldn't provide three forms of identification. I explained I would call back after gathering the required information, only to find their phone lines disconnected! They know exactly who my grandfather is - he's lived in the bungalow next door to the medical practice for over two decades!! The medication should have been processed a week ago!! Total chaos! A doctor visited my grandparents last week, and we were clueless about the purpose until we discovered it was to discuss end-of-life care - and we hadn't even been informed about his cancer diagnosis!! An appointment was scheduled, but the notification letter arrived after the appointment time!! Shockingly, they directly contacted my grandfather, who is also suffering from dementia, and told him about his cancer!! My grandmother and I were blindsided, learning this devastating news from a doctor discussing end-of-life arrangements!! With 14 years of experience in social care, I've never encountered such a heartless, incompetent service in my entire life!! I will be at their surgery tomorrow during my work break to demand the care my grandfather desperately needs!! All I want is for my grandfather to receive his pain relief and vitamin shake!! Please help!
The initial interaction begins at the front desk... Discourteous, condescending, and completely unhelpful. I'm particularly concerned for older visitors. It's impossible to receive any attention. My..
Pease Way Medical Centre
David D.
Completely futile experience. I've visited urgent care multiple times, and the general practitioner shows zero interest in providing any meaningful follow-up care. Booking an appointment via phone..
Pease Way Medical Centre
Riley C.
A competent general practitioner navigating the existing healthcare framework, with staff demonstrating politeness and compassion. Obtaining prescribed medication is straightforward (provided you..
Pease Way Medical Centre
ashleigh t.
Absolutely appalling service! I called mere minutes ago inquiring about my grandfather's pain medication (who is battling cancer), and the staff member refused to assist me because I couldn't..
Pease Way Medical Centre
Col S.
As a newcomer to this medical facility, I'm thoroughly impressed. The front desk staff have been incredibly supportive, the nursing team is warm and professional, and the doctors have been..
Pease Way Medical Centre
Marie N.
A medical practice that epitomizes frustration. Their appointment scheduling is a nightmare, consistently offering slots months down the line and routinely redirecting patients to call 111. It's..
Pease Way Medical Centre
Lileen C.
I've been a patient at this medical practice for an extended period. I have absolutely no issues to report.
Pease Way Medical Centre
Kevin N.
Top-notch, friendly assistance that really went above and beyond to help me out.
Pease Way Medical Centre
June P.
For four years, my partner was dismissed regarding his lung issues, but thanks to Dr. Bremner's efforts to address his breathing difficulties, he has now received a pacemaker. We're grateful to her,..
Pease Way Medical Centre
barbara d.
I recently called to schedule a consultation with the asthma nurse, and as a 75-year-old struggling with respiratory issues, I was dismayed to learn that the earliest available appointment is not..
Pease Way Medical Centre
J L.
Waited an excessive six weeks just to get a standard medical consultation scheduled.
Pease Way Medical Centre
D N.
The medical team and front desk personnel were incredibly supportive, and their digital platform for communication and resources is top-notch.
Pease Way Medical Centre
Jane K.
Appalling medical service where they denied my medication due to an overdue review, forcing me to accept meds without properly verifying their suitability for my current condition. They're refusing..
Pease Way Medical Centre
louise S.
Peaseway is an absolute disaster. Securing an appointment is nearly impossible. When you call at 8 AM for same-day slots, they vanish within a minute. My mental health struggles are consistently..
Pease Way Medical Centre
Nina M.
Scheduling appointments is challenging, with no in-person consultations available. The online platform frequently updates its system, forcing patients to visit the clinic just to reset their..
Pease Way Medical Centre
Anonymouse
Had to wait 8 weeks to get an appointment to renew a prescription. After all the suffering endured during that time, the GP failed to show for the appointment. Went to reception, and they offered me..
Pease Way Medical Centre
Sandra T.
I've been receiving care from this medical practice for an extended period and consistently find their entire team to be supportive and committed to providing accurate information. Scheduling..
Pease Way Medical Centre
Bill N.
Top-notch surgical procedure with exceptional personnel and outstanding care delivery
Pease Way Medical Centre
Irene T.
I've been a patient at Pease Way surgery since returning to town in 2020, and I'm thoroughly disappointed. Securing a doctor's appointment is incredibly challenging - nurses seem to handle most..
Pease Way Medical Centre
Tony M.
After relocating in 2019, I became a member of peaseway without any issues. Recently, following my knee replacement surgery, I attempted to order pain medication online. Five days later, I received..
Pease Way Medical Centre
john t.