NP

Nati P. one year ago • From Google

Rating

Bad

Heartbroken after impossible appointment chase

Securing a medical appointment has been utterly impossible, even with an NHS111 referral. After numerous exhausting phone calls attempting to escalate my concerns, the staff treated me with complete indifference. My emotional distress was so profound that I broke down in tears during our conversation, and the staff's response was to deliberately mislead me and essentially dismiss my urgent needs. The treatment was deeply inhumane and profoundly disrespectful, suggesting that medical attention is only considered when a condition has deteriorated to a potentially irreversible state - and even then, there's no guarantee. Absolutely disgraceful and entirely unsupportive of neurodivergent individuals.

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