LM

Lorraine M. 2 years ago • From Google

Rating

Excellent

Heartfelt thanks to Dani: A receptionist's kindness

I'd like to express my heartfelt gratitude to Dani, the youthful receptionist I encountered today at Parslows Surgery. Her kindness was truly remarkable, especially after my disheartening experience with one of the doctors who seemed to dismiss my concerns and talk over me. Dani went above and beyond, stepping away from her desk to give me her full attention. She listened intently and arranged an appointment with another physician. It's rare to find such a compassionate individual, and we'd be fortunate to have more receptionists of her caliber. I sincerely hope this message reaches Dani, as she deserves recognition for her exceptional assistance and empathy. Her actions made a significant difference in my day, and I'm genuinely appreciative of her support. Many thanks, Dani. Your thoughtfulness hasn't gone unnoticed.

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