AA

Amy-jay A. one year ago • From Google

Rating

Bad

Heartless clinic destroys autistic child's hope

We arrived slightly behind schedule for my autistic daughter's 15-minute consultation, just 5 minutes late due to traffic congestion. Despite having 10 minutes remaining in the appointment slot, the receptionist adamantly refused to allow her to be seen and treated us with extreme discourtesy, blaming us entirely for the delay. The situation was devastating for my daughter, who was already struggling with intense pain that was causing her significant emotional distress. Their dismissive response was simply to instruct us to call back at 8 AM, after we had already endured a four-day wait to secure this appointment. The callousness and lack of compassion were unacceptable, and if the rating system permitted, I would absolutely assign zero stars to express my complete dissatisfaction.

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