Little Waltham Surgery
Jess J. one year ago • From Google
Bad
Heartless clinic fails new parents and their baby
The service is completely unacceptable! With a newborn child, we were denied our scheduled visit because we arrived 20 minutes behind schedule after our baby experienced an unexpected incident en route. Medical facilities should demonstrate more understanding when it comes to infant vaccination appointments, recognizing that punctuality can be challenging for parents. Now we've been forced to postpone for another three weeks, which is entirely unjust and inconvenient.
Every member of the staff demonstrates remarkable expertise, delivering the most outstanding service I've encountered. The front desk personnel are remarkably compassionate and responsive. The..
Little Waltham Surgery
Jess J.
The service is completely unacceptable! With a newborn child, we were denied our scheduled visit because we arrived 20 minutes behind schedule after our baby experienced an unexpected incident en..
Little Waltham Surgery
Derek B.
Exceptional medical procedure and medication services. Staff demonstrated outstanding courtesy and expertise throughout the entire experience.
Little Waltham Surgery
Abby D.
I recently tried the Anima online service and I'm thoroughly impressed. After completing their web form, I received a response in under 60 minutes and secured an appointment for the very next day...
Little Waltham Surgery
Louise M.
Utterly frustrated by the impossible phone access. Spent 360 futile attempts between 8pm and 8:40pm. Following day, made over 60 calls just to secure an appointment. Patient diagnosed with sepsis,..
Little Waltham Surgery
Laura T.
I have absolutely no complaints about this surgical practice, as they demonstrate remarkable empathy and genuine kindness. I'm puzzled by negative comments regarding the administrative staff, since..
Little Waltham Surgery
Carol A.
The physiotherapist demonstrated a clear absence of comprehension regarding my unique circumstances and medical condition. Due to my cerebral palsy, I require additional time to process and retrieve..
Little Waltham Surgery
Z Z.
Julie at the front desk is hands down the most repulsive and discourteous individual I've ever encountered!! I cannot comprehend how an organization would employ someone with such an abhorrent..
Little Waltham Surgery
Sue J.
I'm utterly perplexed by the critical reviews circulating about this medical practice. They've implemented an innovative callback system that eliminates long phone wait times, and in my experience,..
Little Waltham Surgery
Ruth B.
They claim to start at 8:30, but if you want to schedule a visit, you must call at 8. By 8:40, all slots are completely booked. I waited on hold for 7 minutes before the call was abruptly..
Little Waltham Surgery
Dream S.
A hazardous physician who commits mistakes on oncology referrals, paired with hostile front desk staff who are dismissive when patients raise issues. I am presently pursuing a formal complaint with..
Little Waltham Surgery
Sally W.
I visited the medical facility in Great Notley this past Wednesday, December 5th. I would like to commend Jane, the Nurse Practitioner, for providing exceptional, comprehensive healthcare. Her..
Little Waltham Surgery
Juan-Anthony B.
Completely unresponsive medical practice that can't even manage to pick up their phone during stated business hours. The experience is so frustrating that I'd seriously consider relocating just to..
Little Waltham Surgery
Jaya J.
An absolute nightmare of a medical experience. The front desk staff are incredibly discourteous and take forever to pick up the phone. The physicians display incompetence, frequently misdiagnosing..
Little Waltham Surgery
Juan J.
I'll aim to be concise. The journey to secure an appointment dragged on for more than a year. Once I finally got in, I felt completely disregarded and poorly attended to (my entire consultation..
Little Waltham Surgery
Penny T.
Unexpectedly impressed. I had to utilize the online consultation platform to schedule a medical appointment for the first time. Remarkably, I received a callback within thirty minutes to set up the..
Little Waltham Surgery
Alan W.
Having been absent from the medical practice for a decade, I recently required an appointment, and I'm delighted to share that every aspect of my interaction was exceptional. From scheduling to..
Little Waltham Surgery
Alex F.
The front desk and pharmacy employees display an incredibly unprofessional demeanor, consistently disrupting conversations and showing clear signs of impatience. While attempting to communicate with..
Little Waltham Surgery
mono m.
Thus surgery compensates its doctors £42,000 annually yet bills the NHS £360,000 for those same doctors! I'm planning an awareness campaign outside soon to see if direct public exposure will make..
Little Waltham Surgery
Toby C.
I initiated contact and was directed to an online consultation, which then instructed me to speak with a representative. Upon calling back, I endured a 16-minute wait, only to have someone answer..
Little Waltham Surgery
Arvind K.