IH

Ian H. 3 years ago • From Google

Rating

Bad

Heartless clinic fails patient with urgent medical needs

On a Thursday around mid-morning, I encountered a woman who had just left this medical facility. Her leg was injured, complicated by an abscess and significant spinal issues. She had gone to great lengths to secure an appointment. Her primary goal was addressing the abscess to enable a pending knee replacement. It was a familiar, frustrating scenario where the "receptionist" dismissively turned her away, offering only a vague promise that "someone will call" her. What possible justification could they have? Such a callous approach. I assisted her partway back home, and she was visibly despondent and defeated...........

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