Bryntirion Surgery

I had a mixed experience at this facility. Initially, the receptionist was quite pleasant and helpful. However, the situation took an unpleasant turn when the cleaning staff approached me while I..

Spent an eternity waiting on hold, only to discover all available slots had vanished. This practice is absolutely terrible, and I'm definitely seeking medical care elsewhere. Completely unacceptable..

Front desk employees were behaving like immature teenagers, constantly chatting and laughing among themselves, which created an extremely awkward atmosphere and struck me as highly unprofessional..

I've been stuck in limbo for more than a quarter of a year, just trying to get a straightforward document processed. Every time I reach out, I'm given the runaround—told that the responsible staff..

Absolutely abysmal customer service! I've been stuck on hold for almost two hours, only to be informed that no appointments are available today, despite my critical condition. My throat is so..

I've encountered an incredibly frustrating general practice that falls far below acceptable standards. Securing a doctor's appointment seems nearly impossible. The receptionists repeatedly dismiss..

The administrative and service aspects are thoroughly disappointing. Their web contact methods and online forms are essentially useless, as they're never actually processed. Phone wait times..

Is anyone ever going to pick up the phone?! Completely worthless establishment

Booking a consultation at this clinic has become nearly impossible. I've been attempting to schedule a standard check-up for months, and there are consistently zero time slots open regardless of..

It's incredibly frustrating attempting to contact the medical staff. I've been tied up on the telephone for an hour and a half, and they've been letting calls go unanswered, repeatedly placing me on..

My legal representative has been attempting to obtain my medical documentation for three weeks, and they remain unresponsive via phone or email. This isn't a COVID-related issue; they were..

Completely useless and frustrating. Scheduling a screening seems impossible with zero available time slots. Whatever happened to straightforward, efficient service? During work hours, attempting to..

Helpful staff, welcoming demeanor, and quick, professional service at the front desk.

Utterly ridiculous. Steer clear unless you're on your last legs 😂

Total disaster from start to finish. Everything about this experience was disorganized, poorly managed, and utterly frustrating. Nothing worked as it should, and the whole thing was a complete mess.

Booking an appointment has become a frustrating experience. The current process requires calling between 8am and 3pm on specific days, followed by enduring a lengthy queue that often exceeds 30..

I'll have passed away before they manage to respond

Just visited the clinic to pick up my daughter's prescription, and they didn't have her asthma medication. I understand you're busy, but if the staff weren't spending time drinking tea, gossiping,..

Absolutely frustrated! If I could rate lower than zero, I would. This medical practice is a complete nightmare. I've been attempting to schedule an appointment for weeks, and the staff's..

Extremely frustrated and compelled to rate this with the lowest possible score due to absurdly long hold times when trying to reach customer support 🤯 👎