SD

Sonia D. 9 months ago • From Google

Rating

Bad

Heartless doctor delays grieving family's funeral plans

Stuck at the doctor's office with my elderly mother, waiting over an hour for my brother's death certificate to be signed. The GP, who's just returned from vacation, is delaying our urgent paperwork. Despite arriving before her work hours, she prioritized other patients over signing a simple document. It's appalling treatment for a family who has been loyal to this practice for half a century. A mere moment could resolve our situation, but instead, we're forcing a grieving, 78-year-old woman to sit and wait, adding to the emotional strain of losing my brother just nine days ago. The callousness and lack of compassion are truly disheartening.

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