Westbourne Medical Centre
NB
Nina B. 2 years ago • From Google
Bad
I was a patient at this medical facility during the years 2013-2014. I had an appointment with Dr Galloway to discuss the excruciating gynecological pain I had been experiencing at night for several years prior. Regrettably, Dr Galloway dismissed my concerns entirely. He claimed there was no physical issue and suggested my symptoms were merely an attention-seeking behavior, supposedly linked to the loss of my disabled brother who had received significant parental attention. I was so stunned that I couldn't respond, and I felt utterly devastated by his lack of belief in my experience. I continued to endure these pains, and upon relocating the following year, I registered with St Albans's Medical Centre. Immediately, I was diagnosed with Cervical Erosion and received appropriate treatment that ultimately resolved the condition. I wish I could say this was an isolated incident at the practice, but unfortunately, it was not. In 2014, I consulted a duty doctor at Westbourne Medical Centre seeking a sick note for a new job I was struggling with. I explained to the GP that I was experiencing sleeplessness and dealing with the traumatic aftermath of my father's murder and the ongoing murder trial. The doctor simply told me to "pull myself together" and refused to provide the sick note. I recognize this review comes quite late after the events. However, I maintain that such treatment of a patient experiencing trauma is completely unacceptable.
Teresa T.