RK

Raja K. 2 years ago • From Google

Rating

Bad

Heartless healthcare staff ignored my chest pain

If I could rate this lower than zero, I would. As a 63-year-old patient seeking care during extended hours, I experienced a deeply frustrating encounter. Due to a road accident causing slight delay, I arrived just 3 minutes late. Despite experiencing severe chest pain and being specifically referred to this GP service, I was subjected to an additional 25-minute wait. The receptionist then informed me that the nurse would not see me. Even when I pleaded about the intensity of my chest pain and offered to wait, I was summarily dismissed. The staff demonstrated zero empathy or professional concern for my medical condition. The service was absolutely unacceptable, and I strongly advise others to avoid this practice. Their complete lack of compassion and medical responsibility is shocking.

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