Market Street Health Group
Raja K. 2 years ago • From Google
Bad
Heartless healthcare staff ignored my chest pain
If I could rate this lower than zero, I would. As a 63-year-old patient seeking care during extended hours, I experienced a deeply frustrating encounter. Due to a road accident causing slight delay, I arrived just 3 minutes late. Despite experiencing severe chest pain and being specifically referred to this GP service, I was subjected to an additional 25-minute wait. The receptionist then informed me that the nurse would not see me. Even when I pleaded about the intensity of my chest pain and offered to wait, I was summarily dismissed. The staff demonstrated zero empathy or professional concern for my medical condition. The service was absolutely unacceptable, and I strongly advise others to avoid this practice. Their complete lack of compassion and medical responsibility is shocking.
This general practice clinic desperately needs to improve its operations. As a pregnant patient who recently registered, I've been struggling to secure an appointment for the past week. Even at 8..
Market Street Health Group
Nazirah K.
i'd give zero stars if possible! absolutely terrible general practice, they never pick up the phone or offer any assistance. their communication is so poor they'd just abandon patients without a..
Market Street Health Group
Terry P.
The medical practice where receptionists play doctor and automatically redirect you to the emergency department for every ailment. After nearly three decades of loyalty, I'm definitively switching..
Market Street Health Group
Md I.
If I could assign a rating lower than zero stars, I absolutely would. This general practitioner is incredibly unprofessional. Every single receptionist demonstrates rudeness and a complete lack of..
Market Street Health Group
darren c.
The staff at this medical practice are truly exceptional, offering incredible support and compassion. When a minor concern arose, the practice manager addressed it with remarkable efficiency and..
Market Street Health Group
Jay A.
The staff's customer service is abysmal. I was left hanging on the phone for half an hour, and when the receptionist finally picked up, they merely mumbled a greeting twice before abruptly hanging..
Market Street Health Group
Raja K.
If I could rate this lower than zero, I would. As a 63-year-old patient seeking care during extended hours, I experienced a deeply frustrating encounter. Due to a road accident causing slight delay,..
Market Street Health Group
mark d.
This medical practice desperately requires closure. Every employee lacks proper qualifications and professional training. Their incompetence is matched only by their unprofessional attitude. They..
Market Street Health Group
Nicholas O.
I am thoroughly impressed by the exceptional staff at this medical practice. The nursing team, particularly the HCA Shemona, have demonstrated remarkable compassion and support. The reception staff,..
Market Street Health Group
Nicolas M.
Getting an appointment is manageable if you're willing to rise early and battle online scheduling (5am wake-up call). The system has improved from its previous chaotic first-come, first-served..
Market Street Health Group
reginald e.
Exceptional medical professionals who maintain impeccable cleanliness throughout the facility. The front desk staff are incredibly supportive and attentive. Physicians take their time, listening..
Market Street Health Group
Margaret T.
I had an excellent visit to the medical facility today. The front desk staff was friendly and quickly scheduled my appointment. Special appreciation goes to Dhiran, the clinical pharmacist, who..
Market Street Health Group
Nurul A.
Absolutely abysmal service that deserves zero recognition - your chances of surviving long enough to actually secure a booking are slimmer than getting an appointment.
Market Street Health Group
Jade J.
This medical practice is truly exceptional, and I've consistently had positive interactions every single time. Any questions or concerns I've raised have been handled promptly and professionally by..
Market Street Health Group
Aysha R.
I'd rate this GP zero stars if I could - the 1-star rating doesn't even capture how bad they are!!! The reception staff are absolutely TERRIBLE and completely disrespectful. Tracy and Genevieve..
Market Street Health Group
Momin B.
I've never encountered such a self-centered and inconsiderate staff at a GP center before. They show complete disregard for a child's well-being, even when the situation is deteriorating. It's truly..
Market Street Health Group
YupItzTaco T.
The reception team consistently demonstrates exceptional compassion and support. With two disabled children, I've been consistently impressed by their commitment to providing accommodating services,..
Market Street Health Group
Moshii M.
I forced my aging mom to arrive prematurely after calling her, only to discover they'd scheduled her for a different time slot. They displayed absolutely zero concern for senior citizens. My..
Market Street Health Group
Omer B.
Spent a full hour on hold just to schedule a simple appointment.
Market Street Health Group
ava a.
It's disappointing because I would have awarded the practice a perfect rating, given the exceptional doctors, nurses, and younger reception staff who consistently demonstrate kindness and provide..
Market Street Health Group
Jannatul M.