Parkside Medical Centre
Iain G. 3 years ago • From Google
Bad
Heartless practice ignored my sister's tragic death
I encountered the most appalling customer service when I called to inform them of my sister's passing. The receptionist's insensitivity was shocking as I attempted to explain the situation and request a halt to all communications. The staff member demonstrated a complete lack of empathy and professional training in handling a grieving family member. Despite my initial request, I continued to receive daily messages for four consecutive days, urging my deceased sister to come in for a "booster jab". When I called to address this, the receptionist deflected blame to the NHS, despite the text messages clearly displaying the medical center's name. After a frustrating exchange with another poorly trained and discourteous staff member, I requested to speak with management about their disrespectful handling of my sister's death, only to be abruptly thanked and hung up on. Additionally, on 24/10/2022, I attempted to stop these vaccination messages, enduring a 55-minute wait with no response. Ironically, they can send vaccine messages at 23:10 on a Saturday night. The practice's working hours and overall operations are a complete joke, and in my opinion, they deserve to be shut down.
I strongly advise against taking children to Dr. Sana. During my daughter's appointment, the doctor dismissed her condition as normal and sent her home. Within two hours, I brought her to an urgent..
Parkside Medical Centre
Kayi t.
Extremely subpar service quality, incredibly slow response times to simple inquiries, the waiting area's proximity to the reception counter means complete lack of privacy as personal medical..
Parkside Medical Centre
Rose C.
The front desk team consistently demonstrates exceptional politeness and provides invaluable support whenever I require assistance or direction. Throughout my medical journey, the physicians have..
Parkside Medical Centre
Muhammad A.
Terrible experience trying to schedule an appointment - constantly booked up and the staff seems completely uninterested in accommodating patients' needs. They appear totally indifferent to customer..
Parkside Medical Centre
J J.
Getting an appointment here is like hoping for a miraculous lottery win - practically impossible. One star feels too generous. Their phone lines are constantly jammed from the moment they open,..
Parkside Medical Centre
Roman S.
If I could rate this zero stars, I absolutely would. This is hands down the most incompetent medical facility in Manchester. This marks my third attempt to schedule an appointment, and they..
Parkside Medical Centre
Ali S.
Absolutely the most disappointing surgical experience I've encountered. Their communication is terrible - they never answer the phone when they officially open at 8:00, consistently starting calls..
Parkside Medical Centre
danar m.
I'm compelled to give a single star for this review. I'm beginning to wonder if I'm the only one experiencing such a terrible interaction with them. Are they not embarrassed by the numerous negative..
Parkside Medical Centre
Harris K.
I typically don't put much stock in negative feedback, believing such complaints are often isolated incidents. However, with this medical practice, subpar service isn't an exception—it's their..
Parkside Medical Centre
Syeda N.
Dr. Sania was exceptional from start to finish. Her professionalism, compassion, and empathy truly stood out during my visit. She conducted a comprehensive examination and made me feel completely at..
Parkside Medical Centre
Syed A.
Exceptional healthcare from start to finish. Every aspect of their medical care is top-notch, and I couldn't be more impressed with the professionalism and expertise of their staff.
Parkside Medical Centre
Hina F.
The healthcare facility delivers top-notch medical services, staffed by courteous and competent professionals. Physicians demonstrate attentive listening skills and articulate treatment plans with..
Parkside Medical Centre
Aamir C.
Absolutely terrible general practitioner. The wait to see the doctor is excessively prolonged and frustrating.
Parkside Medical Centre
Claudia N.
I've perused the numerous critical reviews this medical practice frequently receives from patients. People are typically eager to share negative experiences but rarely pause to acknowledge positive..
Parkside Medical Centre
Noor A.
The personnel consistently ensure I feel at ease and well-attended during each visit. Their approach is competent, dependable, and empathetic. My overall experience was thoroughly pleasant.
Parkside Medical Centre
Kowshik A.
Today I encountered Indira, an exceptional professional who displayed remarkable patience. She thoroughly examined my wife, carefully referencing her previous medical records. Being newcomers to..
Parkside Medical Centre
Aisha Z.
Satisfactory. My concerns were addressed effectively, and I felt heard throughout the interaction.
Parkside Medical Centre
Ali S.
Extremely let down by this entire encounter
Parkside Medical Centre
tas p.
Helpful personnel and responsive assistance
Parkside Medical Centre
Shery S.
I encountered Indira and I'm truly grateful. Previously, when I was unwell, she quickly arranged my hospital admission. Now I'm recovering well and deeply appreciate her help.
Parkside Medical Centre
CatgamerYT C.