HA

Helen A. 4 years ago • From Google

Rating

Bad

Heartless receptionist shows zero compassion for patient

I wasn't receiving treatment at this medical facility, but I accompanied a friend to her appointment. While sitting in the waiting area, I witnessed an alarming interaction between an elderly patient and the receptionist. The man expressed concerns about severe medication side effects and requested to see a doctor, but the receptionist coldly told him he'd have to wait for a phone call later. When he anxiously asked what would happen if he died, her callous response was simply "you're breathing now." Her lack of empathy and dismissive attitude towards a vulnerable patient's health concerns was completely unacceptable and shocking 😡

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