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Taranjit (. 7 years ago • From Google

Rating

Bad

Heartless receptionists turn away desperate child

I'm grateful I'm not a patient at this medical facility. The front desk staff are incredibly discourteous! When my 4-year-old daughter urgently needed a bathroom, I politely requested to use their facilities, but was abruptly told to go to the Sainsbury's toilets instead!! This is a small child we're talking about!! Fortunately, the receptionists at my regular clinic are far more compassionate and would never callously refuse a mother and child like that. These women could seriously benefit from some basic customer service and human decency training, in my opinion!

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