DC

Dan C. one year ago • From Google

Rating

Bad

Heartless staff crushes new mother's fragile mental health

A relative of mine, recently relocated, with a newborn less than two weeks old and a documented history of debilitating social anxiety, was treated with shocking disrespect during a phone conversation regarding a missed appointment. Additionally, when arriving 10 minutes late for my son's appointment to an otherwise empty clinic, they were informed he couldn't be seen for another three weeks. As a result, we are definitively changing healthcare providers, and I want to express my profound disappointment in how this situation was mishandled, ultimately causing unnecessary stress for everyone concerned.

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