MT

Martin T. 2 years ago • From Google

Rating

Bad

Heartless staff ignore struggling elderly patient

Utterly disgraceful treatment by the front desk staff. A senior gentleman using a walking aid, who explicitly mentioned struggling to breathe during movement, was coldly informed that the soonest available appointment was 16 April or he could return the next day. Witnessing this callous response, I advised him to reach out to 111 for more compassionate and responsive assistance.

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