Victoria Medical Centre
Jade N. one year ago • From Google
Poor
Heartless surgery fails vulnerable disabled patient
I'm utterly frustrated with the abysmal treatment from this medical practice. When I reached out about my severely disabled, non-verbal daughter who was experiencing intense discomfort, I was intimately aware of her symptoms and strongly believed she was suffering from a UTI or another serious medical condition. Rather than showing any empathy or willingness to help, I was dismissively told no appointments were available and was callously advised to visit a pharmacy. This response is absolutely unacceptable. A pharmacy is completely incapable of properly evaluating a non-verbal disabled patient, and it's outrageous that I should have to battle just to secure essential medical care for my daughter. This surgery should demonstrate far greater sensitivity and accommodation for disabled patients and their unique requirements. The profound lack of understanding and support was deeply disturbing. From a healthcare provider, I demand and expect significantly more compassionate and professional treatment.
I'm thoroughly satisfied with the comprehensive interim healthcare services, including blood work, urine and stool screenings, and medication assessments. VMC consistently adapts our treatment plans..
Victoria Medical Centre
Carol H.
Throughout my eight-year history with this medical practice, I've consistently been impressed by the professionalism of the reception team, physicians, and nursing staff. While their telephone line..
Victoria Medical Centre
Martin M.
Whenever I can, I opt for their digital platform, which consistently provides a seamless interaction. Every staff member I've interacted with has been cordial and supportive. The general..
Victoria Medical Centre
Sammy M.
Incredible medical team at this practice - they're absolutely essential and indispensable to my healthcare needs.
Victoria Medical Centre
marie.t m.
I recommend scheduling a follow-up appointment with my physician to review my current medication, conduct a blood test to ensure the prescription remains appropriate, and check other health markers..
Victoria Medical Centre
Sidonia s.
Inadequate support at the reception area. Their communication skills are subpar. I scheduled an appointment, and when I mentioned a second health concern, I was instructed to return the following..
Victoria Medical Centre
terry p.
Scheduling can be challenging, which is typical across medical facilities nationwide. However, once you're seen by the medical staff, the care is exceptional and attentive. The only minor drawback..
Victoria Medical Centre
Bertalan C.
I want to extend my heartfelt appreciation to Sharah (hoping I've got her name correct) at the medical practice. From beginning to end, she was phenomenally supportive, ensuring all my requirements..
Victoria Medical Centre
B R.
Medical professionals at this facility range from good to outstanding. However, scheduling an appointment is an absolute ordeal, particularly if it's not deemed "urgent". Even for pressing medical..
Victoria Medical Centre
Fitting-In F.
I may be a relatively new patient at Victoria medical centre, but every interaction with their general practitioners has been exceptional. The doctors have consistently demonstrated empathy,..
Victoria Medical Centre
Darren S.
If given the option, I'd steer clear of this place. The service is appalling, with staff members who act high and mighty and show zero concern for patients. They consistently make more mistakes than..
Victoria Medical Centre
Cheryl T.
Scheduling can be quite challenging at this practice. Starting from the early morning, multiple attempts are usually required just to connect with someone. Even after successfully getting through,..
Victoria Medical Centre
rick d.
Scheduling an appointment here is consistently challenging. Today, I was set for a phone consultation and diligently remained at home throughout the entire two-hour window. Just thirty minutes..
Victoria Medical Centre
Ruth L.
The team here is courteous and competent. They consistently communicate with me about scheduling, test outcomes, and any additional matters that arise.
Victoria Medical Centre
Taryn H.
I've consistently found this service to be excellent. While I understand telephone communication can be challenging, their digital platforms work wonderfully. Their online responses have been prompt..
Victoria Medical Centre
Jo S.
I've noticed numerous critical remarks about VMC, but based solely on my family's direct interactions, we couldn't be more complimentary. Scheduling appointments has consistently been..
Victoria Medical Centre
Jo M.
Fort Knocks!!!!!!!,scheduling an appointment is impossible. What was the purpose of constructing the Victories Medical centre.....packed with administrative personnel,zero patients.....complete..
Victoria Medical Centre
Patricia T.
I haven't yet required the services of Victoria Medical Centre, but I'm thoroughly impressed by their swift handling of my inquiry and the comprehensive information they've shared regarding their..
Victoria Medical Centre
Melanie N.
The personnel were accommodating, and the physician I consulted was exceptionally understanding regarding what I perceived as a minor yet worrying issue. While reaching them via telephone can be..
Victoria Medical Centre
justin j.
Initially located on Green Street, I've had no problems with VMC. They're somewhat overextended, but that's understandable given the town's population has now surpassed 100,000 - certainly not their..
Victoria Medical Centre
Martyn T.