West Park Surgery

My sister resides just a short 5-minute stroll from this medical practice, yet they refuse to accept her as a patient due to her being outside their arbitrary "catchment area". She struggles with..

I encountered one physician who comes across as incredibly insensitive, completely dismissing a patient's anxiety by suggesting the symptoms are merely psychological! I've been returning to this..

I would give zero stars for the appalling way they've mistreated my disabled friend who uses a wheelchair. The manager has a serious issue and has now removed my friend from their patient list,..

I've found my experience here to be more positive compared to other accounts. The staff at the front desk are consistently accommodating. Scheduling an appointment is typically quick, with..

Avoid this medical facility at all costs. The surgical services are abysmal and completely unreliable. You'll struggle to secure an appointment, and the practice is perpetually overcrowded, making..

Hi I've been registered with this surgery for a few months, and the service has been mediocre at best. Last week, I had a terrible experience when requesting my sick note and prescription refill. I..

Transitioned to application software that requires a computer science doctorate to navigate. Absolutely appalling to abandon users with a text message and zero guidance.

The front desk staff display a consistently unwelcoming and discourteous attitude.

If I could award zero stars, I absolutely would - this is hands-down the most atrocious medical facility on the entire planet!!! I implore you, if possible, to flee and avoid this place at all..

Terrible demeanor. Complete absence of compassion and understanding! Showed utter disrespect towards individuals struggling with mental health challenges. Failed to fulfill their professional..

Called today, the representative completely ignored me, wouldn't even acknowledge my name, and rudely suggested I contact another department because they were supposedly too swamped. Exceptional UK..

Booking an appointment is impossible. Every morning, you're advised to ring at 8am, but by the time you connect, all slots are gone. I've had to follow up on my prescription multiple times,..

Completely appalling experience with the front desk staff for the past three weeks while attempting to schedule an appointment. They consistently communicate in a condescending manner, treating..

I've been a patient at this medical practice for about half a year now. The front desk team is absolutely wonderful - they consistently demonstrate helpfulness and warmth, which is exactly what you..

I called the medical practice midweek using their answering service for a prescription, but when I went to the pharmacy today, no script was available. The pharmacist helpfully phoned the surgery,..

The medical staff, including the doctor and nurses, are excellent. The sole drawback is the inconvenience of obtaining repeat prescriptions when the NHS app and surgery computer systems are..

Incredibly supportive personnel, immaculate medical facility, and crucially, they demonstrate exceptional skill in distinguishing genuine medical urgencies from unnecessary theatrics. Appointment..

The patient volume here is overwhelming. When you attempt to schedule an appointment at 8:20 am, all available slots for the following two days vanish instantly. The next day yields the exact same..

I am utterly appalled by the surgery's handling of my situation this morning. I called to secure an urgent appointment for my three-year-old, who is running a fever and has developed a widespread..

This medical practice is undeniably the most abysmal I've ever encountered. A doctor actually suggested that if I were to critique the NHS, I'd be wasting my already limited consultation time...