The Oaks Medical Centre

I was unable to provide a higher rating as the review system required a minimum submission. I haven't visited this practice for approximately a year. When I recently experienced symptoms consistent..

I had a frustrating experience when I called for my appointment. After waiting some time on the phone to get through, I was informed that my scheduled appointment had been cancelled due to staff..

I have nothing but praise for this practice, from the front desk team through to the clinical staff. Everyone demonstrates genuine helpfulness and attentiveness. As with any medical practice, it's..

This facility has been a frustrating experience for me. I rarely manage to book appointments due to my early morning work schedule, so I've had to depend on cancellation slots that become available..

The reception staff were unhelpful and caused me distress. I'm relieved I no longer use this practice. Would not recommend.

The medical professionals at this practice seem reluctant to engage properly with patients, and obtaining an appointment is quite difficult. When you do manage to see someone, the consultation can..

The receptionists seem to be making clinical decisions these days. I was directed to visit a different location across town, which didn't make sense given that I live locally and there's a surgery..

This practice has serious issues. I have been attending since childhood and have noticed a significant decline over many years. I witnessed what appeared to be an aggressive interaction between a..

The reception team consistently provides a warm welcome, and scheduling appointments is straightforward and accessible.

My previous visits to the practice had generally been satisfactory, however a recent telephone consultation proved to be one of the most unsatisfactory medical encounters I have experienced. I..

Excellent medical professionals. The doctors, nursing staff, and all team members demonstrated genuine care and were consistently helpful throughout my visit.

Usually an amazing practice with kind staff and excellent patient care, would recommend this GP surgery to anyone. I had one negative experience with a member of clinical staff during a recent..

I had a very negative experience with this GP practice and would not recommend it.

I have been experiencing a persistent cough for several months and manage an ongoing respiratory condition. I was disappointed to find that only remote consultations appear to be available for..

I cannot fault this practice as the receptionists are fantastic, always showing genuine care and making a real effort to help. Thank you so much. The clinical staff have also been amazing and..

The reception and administrative team have consistently demonstrated friendliness and professionalism. I have typically been able to secure appointments at times that suit me. The clinical nursing..

This is the finest medical practice I have ever attended. I have no complaints whatsoever. I would strongly encourage others to use their services.

Extremely disappointing service with little consideration shown towards patients. I recently waited over an hour trying to book an appointment, only for the automated system to indicate they were..

I recently attempted to contact the surgery and found the interaction quite disappointing. The staff member's tone was rather abrupt, and whilst I understand it may have been towards the end of..

The appointment commenced at the scheduled time.