Martonside Medical Centre

The reception staff have come across as unwelcoming during my visits, and I've noticed this behaviour extends to other patients as well. The parking arrangements are also problematic. I received a..

This is one of the worst medical centres I have experienced being registered with. My partner required a vaccination for occupational health and safety purposes, with all expenses covered by their..

I have been a patient at this practice for quite some time and have found the staff to be very helpful and friendly.

It's extremely difficult to reach the practice by telephone. I suspect the phone lines may not be properly monitored. The clinical team are excellent. However, the reception staff are not providing..

Contacted the practice to inquire about registering a friend who had recently experienced a serious health event requiring hospital treatment. The receptionist who answered was unhelpful and..

Outstanding practice with exceptional team members.

I was unable to obtain an appointment when I attempted to book one.

Called in the morning seeking an appointment. The call was answered after a considerable wait. Only urgent slots were available at that time, and the receptionist appeared to have difficulty hearing..

I have been genuinely pleased with the team at this practice since registering as a patient. The staff demonstrate genuine concern, attentiveness, and have responded promptly to my questions and..

Underwent a surgical procedure at the hospital approximately a week prior and was advised to obtain additional pain relief medication from my GP. Since then, I have experienced ongoing discomfort..

Attempting to book an appointment proves difficult as the phone lines remain unanswered.

The majority of the reception team are pleasant and genuinely helpful, though I had a disappointing interaction with one staff member who was unexpectedly curt with me. I didn't catch their name,..

I have been attempting to contact the practice by telephone for several days in order to schedule an appointment at an early time slot. The line has been consistently busy whenever I try to call. I..

I registered with the local surgery after relocating to the area in 2021, as my previous practice was outside the catchment zone. Since joining over a year ago, my experience has been disappointing...

The clinical team provided satisfactory care, however the reception staff demonstrated a lack of courtesy and professionalism.

The service can be quite poor, though occasionally adequate. One receptionist appears reasonable. The remaining staff tend to treat patients as a burden rather than a priority. There appears to be a..

The team members were quite supportive, and the front desk personnel were pleasant and welcoming.

I have been unable to secure an appointment despite calling from opening time, and this issue has persisted for several months. It has been quite frustrating.

Being informed that the clinician will decide which patients receive in-person consultations raises concerns about the professionalism demonstrated by this practice.

I previously left a negative review and feel it's only fair to provide an update, as my experience has improved considerably since then. The practice has been excellent in supporting my teenage..