Ossett Surgery
Angela G. 5 years ago • From Google
Average
Helpful doctors with mixed communication skills
Yesterday, my daughter visited Ossett surgery for an appointment. After initially reaching out via phone and consulting with a physician, we successfully scheduled a consultation with a familiar doctor. The scheduling process was impressively smooth! As always, the reception staff member was delightful and cheerful. The initial doctor was exceptionally personable - he provided a diagnosis for my daughter and then went above and beyond by consulting a colleague for an additional perspective. While I'm grateful to his colleague for dedicating his time and sharing his professional insights, I found the manner of delivering the second opinion somewhat lacking. I was immensely relieved that my daughter's condition wasn't cause for serious concern, but I took issue with what seemed like unnecessary and unsubstantiated implications. I believe careful communication is crucial in healthcare, and professionals should be extremely thoughtful about their choice of words. Had I departed after the first consultation, I would undoubtedly have awarded a perfect rating.
During my consultation with Dr Johnson about my COPD, he attentively listened to my concerns and promptly organized a home visit for me. Jenny Eastwood was the healthcare professional who came to..
Ossett Surgery
NICOLA A.
The front desk personnel and healthcare team at this clinic are truly exceptional. They demonstrate remarkable compassion, warmth, and support in everything they do.
Ossett Surgery
Don m.
Avoid this procedure if the staff lacks basic interpersonal communication abilities or empathy for patients 😡
Ossett Surgery
Julie B.
I phoned the clinic this morning seeking an urgent consultation for my son, who was experiencing severe respiratory issues. Initially, I found myself 33rd in the queue at 8AM, but I utilized their..
Ossett Surgery
Tracey S.
Throughout four decades, I've been a patient at Church St surgery, and I consider myself fortunate. They consistently provide excellent care, and I've never struggled to secure timely appointments,..
Ossett Surgery
Aaron M.
Attempted to obtain a medical certification from my physician, but the discourteous receptionist directed me to an occupational health website that's completely irrelevant to my fit note request...
Ossett Surgery
Tony B.
Getting an appointment is nearly impossible. When you finally secure one, you're assigned a random doctor unfamiliar with your medical history who rushes through the consultation. It took me four..
Ossett Surgery
Angela G.
Yesterday, my daughter visited Ossett surgery for an appointment. After initially reaching out via phone and consulting with a physician, we successfully scheduled a consultation with a familiar..
Ossett Surgery
Michelle D.
Absolutely appalling treatment making me wait outdoors with an unwell infant, well past his scheduled consultation time - now 12 minutes overdue! This level of service was never an issue before..
Ossett Surgery
Philip B.
Getting a slot with this place is practically impossible. While their service might be top-notch during an actual appointment, I can't confirm that since scheduling seems like an insurmountable..
Ossett Surgery
Rebekah S.
The sonographer displayed an utterly unacceptable level of rudeness and unprofessionalism, making me feel completely degraded as a patient. My appointment was mysteriously cancelled after I inquired..
Ossett Surgery
Anonymouse
Though the GPs and Nurses are great, the appointment bookings and some of the receptionists' attitudes are the things that let down the place. The only way to make an appointment is to call on the..
Ossett Surgery
Angela B.
This healthcare facility is completely inadequate. I desperately needed a nurse to address an infection, but was dismissively redirected to a walk-in centre since no appointments were available for..
Ossett Surgery
Elliot p.
Since merging with Prospect Surgery, this medical practice has significantly enhanced its service quality. I'm now able to secure appointments much more easily. The only drawback is their misleading..
Ossett Surgery
Lyn C.
Prompt and professional weekend assistance
Ossett Surgery
ian r.
Combining two surgical procedures turned out to be an incredibly poor decision, resulting in an excessively prolonged and inefficient process.
Ossett Surgery
Hilary A.
I visited the clinic today for my scheduled consultation with Dr. Khan. She was truly exceptional. I felt genuinely heard and appreciated that she took extra time with me beyond the standard..
Ossett Surgery
lesley b.
What a fantastic establishment. I was experiencing significant nervousness upon arrival and initially went to the incorrect area. The front desk employee was incredibly compassionate and supportive...
Ossett Surgery
Pascale W.
Managed to secure a convenient appointment for our influenza vaccination without much hassle or waiting.
Ossett Surgery
Claire W.
Ever since the merger, scheduling has become an absolute nightmare. The moment the phone lines become available, I dial immediately, only to find myself stuck at number 56 in the queue. By the time..
Ossett Surgery
barry I.