Greenwich Peninsula Practice
Jon A. one year ago • From Google
Excellent
Helpful julia saved my long-standing headache
Hi, I'm submitting this review on behalf of my partner who doesn't have a Google account. I've been a patient at this medical practice for two decades, since Dr Bocus was working here. Recently, the quality of service has deteriorated dramatically. I've experienced ongoing issues with medication management and persistent difficulties in obtaining doctor call-backs, with requests frequently not being processed by the reception staff. Sometimes these callback delays have stretched to two weeks. The situation has become so frustrating that I now feel anxious about contacting the surgery. Patients are forced to repeatedly call and follow up on their own issues, which should never be the case. Seeking medical assistance should not be a stressful experience, yet for many patients here, it has become exactly that. However, today was different. I spoke with an exceptional staff member named Julia, who was incredibly helpful. She successfully resolved multiple outstanding issues that the surgery had left unaddressed since May. Julia demonstrated exactly how patient care should be handled. Julia, thank you for providing such outstanding service. Thank you Julia, Jacqueline
I received exceptional assistance from Hinna Khan, who went above and beyond to help me address my needs. Her approach was consistently courteous and supportive throughout our interaction. I am..
Greenwich Peninsula Practice
Jem J.
During my two-year relationship with this medical practice, I recognize they aren't flawless—because what healthcare provider truly is?—but they genuinely demonstrate a sincere commitment to patient..
Greenwich Peninsula Practice
Edward A.
Julia demonstrated exceptional customer support, walking me through the steps of navigating the ask my gp application with patience and expertise. Her assistance was invaluable, and I'm truly..
Greenwich Peninsula Practice
Patrick I.
I'm deeply concerned about my son's potential appendicitis, and the general practitioners are completely unavailable to examine him. This represents a critical failure in medical responsiveness and..
Greenwich Peninsula Practice
Giuseppe R.
Fantastic customer support this time around!
Greenwich Peninsula Practice
Sean c.
Where do I begin with this medical practice? "Incompetent" barely scratches the surface. The front desk staff are discourteous and completely ineffective, displaying zero empathy or professionalism...
Greenwich Peninsula Practice
Zoe Z.
Michelle, my midwife during my initial consultation, was incredibly warm and personable.
Greenwich Peninsula Practice
Tahira A.
This medical practice is absolutely dreadful. The receptionists interrogate patients as if they're playing doctor, and their rudeness is beyond tolerable. One receptionist named Hassan even had the..
Greenwich Peninsula Practice
maddalena v.
I desperately wish I could give zero stars. After enduring days of illness, making multiple pharmacy visits and consuming two boxes of paracetamol without improvement, I attempted to contact my GP..
Greenwich Peninsula Practice
Yasmin P.
This morning, I reached out to Greenwich peninsula regarding a health concern, but found myself unable to wait through the queue of 20 people due to impending lessons. I decided to call back later..
Greenwich Peninsula Practice
cheryl m.
I've been consistently misled by the front desk staff, and finding management seems impossible. I've submitted multiple grievances that have been completely ignored. My children's medical..
Greenwich Peninsula Practice
Ritika A.
Throughout my four-year stay in the UK, I can confidently say this general practice stands out as the most exceptional one I've encountered. The administrative team is incredibly supportive, and..
Greenwich Peninsula Practice
Alberto F.
The front desk staff demonstrated exceptional care and responsiveness. While the physicians were genuinely committed to assisting, they appeared constrained by numerous procedural limitations.
Greenwich Peninsula Practice
Avi S.
I've been with this medical practice for twelve months, and I've witnessed a steady decline in their quality of service. The staff completely lacks compassion, with receptionists who seem to believe..
Greenwich Peninsula Practice
Laura H.
I'd like to express my sincere appreciation for Josephine's exceptional customer service. Her responsiveness and thoroughness in addressing my concerns were truly remarkable. She displayed an..
Greenwich Peninsula Practice
Nguyen N.
This establishment is absolutely abysmal. There's a complete absence of assistance and genuine support, particularly when you're experiencing health issues. Attempting to schedule a consultation..
Greenwich Peninsula Practice
Jayde F.
Completely ineffective healthcare service. My test results show abnormalities, but the doctor refuses to review them without an in-person appointment. The receptionist won't even forward or discuss..
Greenwich Peninsula Practice
Rose A.
My visit to the surgery was truly exceptional, with special recognition due to Julia, the receptionist, who was absolutely outstanding. She demonstrated remarkable patience, expertise, and..
Greenwich Peninsula Practice
AJEX J.
Over our 14-year journey with this medical practice, I've witnessed remarkable progress and growth. The current team at the front desk is outstanding, consistently delivering warm and streamlined..
Greenwich Peninsula Practice
Salima S.
"My experience with Greenwich Peninsula Practice has been frustrating due to poor patient care and communication. Getting a direct consultation with a physician has proven challenging, despite..
Greenwich Peninsula Practice
Abdul S.