Freuchen Medical Centre

Genuinely a welcoming place with good facilities and adequate heating during the colder months. The clinicians and physician associates were all approachable and easy to communicate with. The..

Excellent surgery that operates in a well-organised manner.

This medical centre represents one of the poorest quality healthcare facilities I have encountered.

Remarkably swift and outstanding care, particularly in how patients are managed.

I attended a follow-up appointment regarding my ongoing health concerns. I have been seen several times recently and was previously referred for specialist investigations. Today's appointment was to..

The practice demonstrates good experience with younger patients. I attended several appointments for my child, and when I needed urgent care on a weekend for a persistent cough, the clinician was..

I attended an appointment recently with a clinician who demonstrated excellent listening skills and a genuine understanding of my concerns. I left the consultation feeling reassured and satisfied..

The practice consistently offers excellent appointment availability whenever I need to book in.

The healthcare professional I saw was excellent!

The healthcare professional was excellent. They helped me with my discomfort and listened to me thoroughly.

My mother recently had a phone consultation while experiencing severe pain from a joint condition. She was advised to take pain relief medication, which she did. Subsequently, she developed a throat..

The team here demonstrated warmth and professionalism, with clear competence and smooth operations throughout my visit.

I attended the practice today seeking an appointment but was unable to secure one. The reception staff indicated that my presenting concern would require hospital-level care rather than a GP..

Excellent practice with very helpful and professional staff members. Highly satisfied with the experience.

I feel my mother's serious health condition was not identified promptly by this surgery, which I believe contributed to her passing. The underlying issue was not investigated thoroughly when she..

Excellent healthcare provider with consistently attentive staff. The availability of multilingual support is particularly valuable and helpful. While not every aspect runs perfectly, there is a..

The team at this practice are clearly stretched, and there are times when matters can be overlooked. However, they demonstrate genuine friendliness, helpfulness and a strong work ethic (I've been a..

The service provided was disappointing, with concerns about responsiveness and follow-up. There were issues with appointment scheduling, as promises made were not followed through with adequate..

This practice has made a significant positive difference to my care. I had been experiencing symptoms that were difficult to understand, and during previous visits to another surgery I felt my..

The customer service experience at this practice was disappointing, and I found the interaction to be quite unfriendly.