Throckley Primary Care Centre

Previously satisfied with this practice, but recent experiences have been disappointing. The service appears to be declining, with inconsistent information being provided depending on which..

I arrived ahead of my scheduled time and was pleased that the wait was minimal. The reception staff member was friendly and provided helpful assistance.

I have been attending this practice since childhood and have consistently found the doctors to be lovely and the receptionists to be friendly and welcoming.

The team members at the practice went above and beyond today to help me, and I'm very grateful for their support.

Attempted to call from early morning but was unable to reach anyone at the practice.

An outstanding medical practice

I had a very negative experience at this surgery. I was surprised to learn that the standard procedure requires a telephone consultation with a GP before an in-person appointment can be arranged...

Excellent healthcare facility with a welcoming and supportive team at the front desk and throughout the office. The clinical staff demonstrated considerable expertise and professionalism. Highly..

I have consistently received outstanding service from this primary care practice. The clinical staff demonstrate exceptional compassion and extensive expertise in their field. The administrative team..

The healthcare professional at this practice is excellent at their role. They demonstrated considerable patience and thoroughness, providing substantial assistance with my appeal process. I am very..

I have found it extremely difficult to secure an appointment at this practice and question the purpose of using this service.

The initial transition process was not straightforward. After transferring my care in the summer, it took several months before I was able to access my full records. A hospital communication..

The support and attention I have experienced at this practice has been excellent. I am grateful to everyone on the team there.

I have been very pleased with this practice since relocating from further south. The front desk staff consistently demonstrate patience and helpfulness.

Finding available appointments is consistently difficult, and communication from the practice could be improved. During consultations, I felt unheard and found it frustrating when the clinician..

The service provided fell short of expectations and appeared to prioritise certain patients over others. The staff interactions lacked courtesy, assistance, and professionalism throughout the..

I have found the care here to be genuinely lovely and thoughtful across all staff members, including those at reception and clinical staff. I have particularly appreciated my interactions with the..

Terrible experience at this practice. I found it extremely difficult to get through to anyone. The reception staff did not seem to listen to my concerns and their standard response was to direct me..

Fantastic, friendly and capable! Offering first class care at all times! The clinical staff I see are a pleasure to meet. Must also mention what an asset the reception team is to this organisation -..

I've been a regular patient at this practice for quite some time and there are numerous positive aspects to highlight. The clinical staff are approachable and friendly, the administrative team are..