The New Seaham Medical Group

Excellent encounters with all members of the healthcare staff. The administrative team, clinical nurses and physicians were all exceptionally welcoming and delivered exceptional care throughout.

The practice does not seem to take into account that patients are working when requesting attendance for tests or reviews, which can necessitate taking unpaid leave. Booking appointments when you..

I found the customer service experience to be quite poor. The receptionist who took my call came across as dismissive and unconcerned about patient needs. I have been dealing with an ongoing issue..

The team here were very supportive and provided excellent care.

I wish I could give it a zero star rating. I called today to arrange a routine vaccination as I have underlying health conditions and was informed that I am not on the priority list despite my..

The service has been consistently disappointing on every visit.

I have been experiencing issues with my prescription management for an extended period. After considerable difficulty obtaining an appointment, I finally managed to attend. Upon review, it was..

The service provided fell significantly short of expectations.

It appears there is limited nursing staff availability at the practice, with insufficient cover arrangements during absences. This creates difficulties for patients who work outside standard..