Wrekenton Medical Group

Healthcare professionals including general practitioners, dental services, podiatry care and pharmaceutical services are conveniently available at a single location.

The telephone and reception staff were unhelpful and discourteous. A form I submitted several months ago remains incomplete, and I have been asked to return repeatedly to check on its progress. Each..

I was able to quickly get an appointment scheduled shortly after contacting the practice. When I arrived for my visit, I was seen promptly without any delay.

The practice operates with considerable efficiency and the reception team demonstrates politeness and professionalism, which is commendable given the challenging nature of dealing with frustrated..

The receptionist's manner was quite off-putting when I raised concerns about the lengthy wait time to see a healthcare professional. Their response came across as dismissive and unhelpful. The..

The practice demonstrated a professional and respectful approach throughout my visit.

It's a great practice when you can manage to secure an appointment.

The medical staff did not call back to address the matter.

Quite supportive and beneficial

This is a wonderful practice with outstanding clinical staff and receptionists who are consistently helpful and friendly.

A contemporary and efficiently run medical practice.

Although I was seen, I felt overlooked as the clinician chose to converse with a colleague before addressing me, and when they did acknowledge me, it was from across the room. I was wearing a mask..

I waited a considerable time on the phone only to be informed that no appointments were available. I was under the impression that there was an armed forces covenant within the NHS. I intend to..

The practice does not seem to be as good as it was when I first attended several years ago.

On one occasion, I wasn't informed that my appointment had been cancelled, and on another occasion I only found out at the very last moment. There were also 2 separate issues at the laboratory that..

All the nursing staff are brilliant, with one in particular standing out as exceptionally lovely. This team member is always cheerful and genuinely pleased to see patients, going out of their way to..

If I could give zero stars I would. I understand the NHS faces staffing challenges, but I found the manner of the staff to be quite discourteous. This will be my last visit to this practice, as I..

Attempted to arrange an appointment for a family member, but found the receptionist unhelpful and uninterested, with only distant future availability or alternative services offered. Very..

Accessing GP services has become increasingly challenging. The practice tends to redirect patients either to pharmacy services or to alternative medical facilities located at considerable distances.

The team here are wonderful, displaying professionalism and genuine friendliness.