South Hornchurch Medical Practice

I brought my young family member in who had been experiencing throat and ear discomfort. The clinician who saw us was excellent and demonstrated real professionalism. They conducted a thorough..

I attended an appointment with a physiotherapist in early January regarding knee discomfort. Following nearly two months of ongoing pain, I was advised to undergo some imaging and was told a..

The service provided fell short of expectations.

Very impressed with the new appointment system. The clinician was helpful and my husband is happy with the service he received.

The practice is conveniently situated just a short distance away, being only a few minutes' drive or walk from my location. Despite its position in the area, it does not serve the full catchment..

I attended an appointment and the clinician I saw was very pleasant and helped to reassure me about my concerns. Thank you.

Excellent healthcare provider with a wonderful team 🙏

Have a phone appointment with a dr and she was extremely rude and basically called me overweight and need to loose weight to have children I and a size 8 clothing how can I loose anyone weight !..

The customer service experience was disappointing. When calling, the staff seemed unfamiliar with the details of my situation and struggled to understand my enquiry. After being placed on hold, the..

I was surprised by the dismissive attitude I encountered during my appointment, as I had heard many positive things beforehand. I felt my concerns were not taken seriously, which left me feeling..

The team here demonstrated excellent service and proved to be quite supportive throughout my visit.

I attended an appointment scheduled for mid-morning but was not seen until mid-afternoon. This significant delay was disappointing and I would not recommend this experience.

My child attends for dental care here and the team handles appointments really well with them! I couldn't suggest a better place to go.

I have been dealing with a viral skin condition for approximately two weeks and have been attempting to secure an appointment with a clinician without success, despite visiting the surgery in person..

VERY DISAPPOINTING!!! Update — April 2026 (part 1) — this practice continues to deteriorate, and I genuinely have concerns about patient safety here. I am considering making a formal complaint and..

The staff at this practice wasted my time.

It's a good service, though getting an appointment can be challenging.

A frustrating experience at the walk-in centre when I was unable to secure a routine appointment elsewhere. I attended with a suspected urinary tract infection. The healthcare professional I saw..

I had a wonderful experience with the team on the first floor yesterday for my appointment! Several of their previous patients had cancelled, but the staff remained late to accommodate me at the end..

I was very disappointed by what I perceived as discourteous behaviour from the reception staff and to some extent from a clinician at the practice. This was not an isolated incident, as I have..