Harraton Surgery

I found it frustrating that the reception phones were placed on hold so close to closing time. I was waiting in the queue for an extended period, and after checking on another matter elsewhere, I..

Over the past year, I have noticed a decline in the standard of care at this surgery. I have experienced issues with medication not being authorised due to oversights, and I find myself regularly..

I found the experience disappointing overall. The clinician seemed disengaged and dismissive of my concerns. When I requested a brief report, the receptionist followed up on my behalf twice without..

I've only recently registered with this practice, but my experience has been excellent so far. The reception team have been very friendly and welcoming, the nursing staff have provided outstanding..

I feel sympathetic towards the clinical team when I read some of the other reviews, as the reception staff have consistently been helpful to me, and while the senior GP has a fairly relaxed manner,..

Whenever I attempt to book an appointment, I find it extremely difficult to secure one. Additionally, the reception staff interactions are frequently unpleasant, and I feel the level of customer..

This has been the worst surgery I have been registered with. The majority of reception staff come across as unwelcoming, the premises are outdated and would benefit from refurbishment, parking is..

I would strongly advise against using this surgery. If possible, I would have given no stars. A clinician diagnosed arthritis in my foot based on X-rays that were supposedly taken. This came as a..

The practice has been unable to process straightforward requests submitted by my midwife for medication authorisation. I have followed up on this matter multiple times now and remain without..

I am writing this review on behalf of my partner who has been experiencing swelling in and around the eye approximately once or twice monthly over the past 18 months. The hospital has been..

If you attend this practice, I would suggest considering other clinicians for your appointments. During my visits, I found that concerns were not fully explored, and my account of symptoms was not..

Extremely disappointing experience. When expressing concerns about a potential serious skin condition, I was informed that the earliest available appointment would be in a week's time. I was..

I contacted the practice on Friday to request an appointment due to running out of my medication. I was advised to call back at 8 o'clock on Monday morning. When I rang at that time, after a..

This surgery provided an unsatisfactory experience, as pain relief medication was not provided for several days during a period of significant discomfort. The level of care received fell well short..

Extremely disappointed with the service received. I was given a telephone appointment window of 10am to 12:30pm and waited for confirmation text, only to discover the actual slot was 8:30am to 11am...

Extremely disappointing experience regarding the care provided, including concerns about treatment approaches, insufficient pain relief measures, and delays in carrying out necessary..

The overall quality of this practice has noticeably deteriorated over recent years. The clinical team themselves are competent, however accessing them proves challenging due to unhelpful and..

I had an extremely negative experience with this practice. Medical records appear to have gone missing, and my daughter's respiratory condition is not properly documented on file despite her..

A member of the clinical team indicated I may have a potential health concern that could necessitate treatment, however the clinician's assessment concluded there was no issue, while the results..

The clinician here is a busy professional, but if you're able to secure an appointment with them, they're excellent. The reception team are pleasant, welcoming and supportive.