DD

Danielle D. one year ago • From Google

Rating

Poor

Helpful service but missed key health screening details

I called a week back requesting a medication refill and was told a review was necessary. The administrative team scheduled an appointment within a week at a convenient time for me, and they were cordial upon my arrival - quite impressive! In my view, the review was utterly futile! They merely recorded my height and weight and offered guidance on medication administration and missed dose protocols. A breast health card was provided, which I found helpful. However, my blood pressure was elevated across four measurements. No action was taken, and I cannot verify if this has been documented in my NHS app. No inquiry was made about smoking habits or alcohol consumption. What a squandered chance to assess potential hypertension and provide lifestyle recommendations! Extremely disappointing for what should have been a straightforward consultation!

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