MS

Maria S. 10 months ago • From Google

Rating

Excellent

Helpful staff and quick replies through new booking system

We have been very satisfied with this practice, as they have consistently provided excellent support to our family. All of the clinical staff we have encountered demonstrate a caring, knowledgeable and professional manner. Initially, I had some reservations about the updated appointment booking system, finding the initial form quite extensive, however I received a swift response and was able to secure an appointment promptly, which resolved my concerns entirely.

Midway Surgery

10 months ago

Hi Maria, Thank you so much for the feedback, its great to hear that even though you initially had concerns when completing the online form, you received a very prompt reply and appointment. Our clinical team chose to use the ANIMA platform because it provides a comprehensive record of the problem being raised and allows the team to allocate you with the most appropriate clinician and timeframe for your appointment. We really do appreciate you taking the time to feed back and once again thank you for sharing your positive experience. Best wishes Susan - Practice Manager

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