JB

Jeff B. 10 months ago • From Google

Rating

Excellent

Helpful Staff Assisted Mom's Ear Appointment

I stopped by the Medical centre recently to help my elderly mother get ear microsuction treatment. At 93 years old and wheelchair-bound, we encountered a challenge when we first arrived: the disability lift was out of order. After contacting reception, a wonderful staff member (whose name I wish I had noted) kindly suggested we enter through the back parking area, and she would personally come down to assist us in accessing the building. Her helpfulness was truly appreciated. Despite the initial hurdle, we successfully completed my mother's appointment, and she can now hear much more clearly.

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