OM

Olivia M. one year ago • From Google

Rating

Bad

Helpful staff but one rude receptionist ruins experience

The reception staff who are younger are genuinely committed to providing assistance. Nevertheless, there's a particular female employee with whom I've had multiple phone interactions who displays an inexplicably hostile attitude. During one conversation, she even mistakenly addressed me by an incorrect name, which significantly undermined my trust in her ability to handle my inquiry properly. I sincerely hope she is not the one to answer the phone during my next call.

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