CD

Carpe D. 3 years ago • From Google

Rating

Excellent

Helpful staff guides elderly patient online

Admin Staff's Compassionate Care I was deeply touched observing a member of Woodhouse Hill Surgery's administrative team providing empathetic assistance to an older patient. Seniors are often overlooked, but this compassionate young woman displayed remarkable patience and understanding while guiding the gentleman through the process of online medication ordering via the surgery's website. She went above and beyond by offering reassurance that support would always be available should he encounter difficulties in the future. I felt strongly motivated to share this experience and recognize her exceptional service. I believe her name is Anam, though I apologize if naming is inappropriate or if I've misspelled it. I would hate for such a beautiful moment of kindness to pass without acknowledgment. The interaction was profoundly moving, and I'm certain the gentleman was equally appreciative of her gentle and helpful approach. Continue delivering such outstanding care!

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