Lawrence House Medical Centre

Unsatisfactory practice - if you are considering registering, I would advise against it. This is the type of practice that makes you seriously question the value of your national insurance..

The practice appears to be struggling with operational efficiency and service delivery. There are concerns about limited appointment availability and the capacity to provide timely medical guidance..

Extremely poor experience. The reception staff demonstrated a lack of courtesy when I contacted the practice. When I attempted to explain my concerns, I was simply instructed to ring back at a later..

Extremely disappointing experience!!!! I have had a skin concern on my neck for quite some time that requires professional assessment, and I have been placed on a waiting list like all other..

I recently decided to change surgeries after being a patient there for many years. I found their service delivery to be significantly problematic. Obtaining appointments, whether by telephone or in..

Attended an appointment regarding concerns with a medical dressing and received assistance that resolved the issue satisfactorily. The visit was straightforward and helpful following a recent..

Called in today after experiencing discomfort for a couple of months. I received a callback within thirty minutes and was able to arrange an in-person appointment. The clinician was excellent 👏

Efficient, well-organised and professional in approach. Appears to address a range of different healthcare requirements effectively.

This practice appears to be poorly run, representing the worst healthcare experience I have encountered. Scheduling an appointment is extremely difficult, and when I do need to see someone, the..

Called in the morning, was seen within an hour and a quarter, collected my prescription shortly after, and felt significantly better by mid-morning. I'm grateful to everyone involved for providing..

I had a really lovely appointment today with a healthcare professional who was extremely understanding and made the overall experience very pleasant.

The staff members were unhelpful and displayed poor attitudes towards me. I felt disrespected during my visit, and the support provided to my accompanying family member was inadequate. We have..

It was wonderful to see such a friendly and approachable member of staff outside the practice today, who was very helpful in assisting older patients and also kept those of us waiting for pickups..

My partner attended an appointment to discuss their mental health concerns and had hoped to manage the visit independently. Unfortunately, they returned feeling that they hadn't been properly..

I attended an appointment on a Wednesday in July to have clips removed following a procedure. The clips proved difficult to remove and required extended time to complete. The clinical team worked..

This practice has not met my expectations compared to others I have attended. The high volume of patients appears to impact the quality of care, as appointments feel hurried and I do not feel my..

I have been a patient at this practice for four years, but my appointments have consistently been with nursing staff rather than a doctor. During these visits, I was required to take my own..

I received a dismissive response to my inquiry and was advised not to rephrase my question when it appeared the staff member was having difficulty grasping what I was attempting to communicate.

This practice does not appear to prioritise patient care. Obtaining an appointment to see a healthcare professional is extremely challenging. When I raised concerns about the situation, the reception..

The appointment availability involves a considerable wait that feels excessive.