Blacketts Medical Practice

I have mixed feelings about this practice. They have provided good care for my children, but I have experienced some frustrations during my recent visits. On one occasion, I arrived for an..

I experienced a delay of approximately half an hour beyond my scheduled appointment slot.

The receptionist seemed rather unenthusiastic and appeared to lack energy during the interaction.

I have found the service provided to be significantly below the standard I would expect. There have been recurring issues with administrative processes, inconsistent care coordination, and a..

I have been a patient at this practice for nearly ten years and am generally satisfied with my experience. The clinical and administrative teams consistently demonstrate courtesy and willingness to..

The practice does not appear to develop care plans, even for patients with multiple ongoing chronic health conditions. I was previously registered as housebound at another surgery, yet here there is..

The medical professionals here are competent. Occasionally there are extended periods between arrival and appointment.

When I first began experiencing symptoms of my rheumatic condition, I felt that the clinical staff, administrative team and management at this practice treated me poorly. On several occasions, I..

I have generally been satisfied with this practice until today. After receiving a text message regarding what appeared to be an appointment scheduled for that day, I was confused as I had no memory..

This medical practice has significant issues with accessibility. Phone lines are difficult to reach when seeking repeat medications or booking appointments, with wait times extending to an hour or..

Being asked to use another person's essential appointment slot in order to respond to a message that the practice had initiated felt unreasonable.

I find the medical professionals and team members to be very supportive and helpful. Keep up the excellent work.

Quite satisfied with this practice compared to other surgeries I've used. There's no requirement to call at 8 am as with some other places. Instead, they respond to you within a few days. They're..

It can be challenging to secure an in-person appointment, so I've started using online consultations when I need guidance and support to avoid lengthy waiting times. I'm aware that appointment..

The demeanor of a member of the reception team is deeply concerning. When calling the practice, if you make any requests, the response seems to depend entirely on their attitude. If you inquire..

The medical professionals and team members at this practice are genuinely excellent. It is unfortunate that some of the skilled clinicians have moved on.

Had a procedure done this morning and the staff were very friendly. The appointment went quickly and was painless. Excellent service 👍

I attended my scheduled appointment and was seen without delay.

The service quality has been disappointing. It appears that reception staff are overstepping their role. When requesting appointments, they suggest visiting the pharmacy instead. This is regrettable..

Appointments frequently run considerably behind schedule. For a brief telephone consultation, there can be substantial delays of up to an hour before or after the scheduled time. The appointment..