Forest Hall Medical Group

I was instructed to arrive at the practice at 8am for a same-day appointment. Upon arrival, I was informed that no doctors were available that day, but that I could be seen by another healthcare..

The staff were not particularly welcoming, and I continue to feel quite unwell.

I visited the surgery today and felt hurried throughout my appointment. The staff seemed unable to spare time and appeared unwilling to engage with what I had to say. There was no meaningful..

Received straightforward and helpful guidance during a telephone consultation with the nursing staff. The prescribed medication was available at my local pharmacy and obtained promptly.

I attended three consecutive follow-up appointments at this practice. During the initial visit, a trainee clinician identified a concern and recommended a treatment aligned with NHS guidance,..

I'm disappointed with the recent changes at this surgery as the standard appears to have declined. I missed a remote consultation appointment because I was at work and had been advised to contact..

It appears that some medical staff members may not be fully engaged with their responsibilities, and administrative personnel seem quick to label concerns as inappropriate when issues are raised...

I have encountered numerous unfavourable reviews, however my own experience has been quite different. The online consultation service has proven to be excellent, with responses consistently arriving..

I have to give credit lately to this surgery for the care provided. My partner has had a difficult time recently and has had to write critical reviews in the past, but over the last few months the..

Always incredibly supportive and efficient!

The standard of care offered at this practice is unsatisfactory and I would not suggest it to others.

I would advise caution when considering this practice. The reception staff can be difficult to work with, as they enforce a strict online booking system for all appointments regardless of urgency...

The practice provided excellent service, with availability for an appointment the same day.

The team here demonstrated excellent courtesy and warmth throughout my visit.

Attempting to obtain my regular medication through this practice is extremely difficult. I rely on this medication and experience gaps each month where I'm unable to access it, which has negatively..

Finding a parking space can be challenging, though the team members are welcoming and courteous.

I don't visit the practice frequently as I tend to manage my health independently. However, I recently needed to attend an appointment due to an injury that required a physical examination rather..

I found the online symptom description tool straightforward to use. The entire process from submitting my referral through to receiving my new medication took less than four hours. The clinician was..

The service I received was extremely disappointing. Given that this is an NHS practice, I expected far better standards. When I rang to arrange an appointment, the receptionist inquired about the..

I recently registered with this practice after relocating to the area, and following a couple of disappointing experiences at other nearby surgeries, I had modest expectations. However, the clinical..